We care about your success
TeamUp is used by over 3000+ fitness studios, boxes and gyms; here is what a few of them had to say.
Beyond just having a software partner, it’s about relationships. What I really enjoy about working with TeamUp is there’s a face to everybody. It’s not a random email. There’s communication and follow up. That makes me as a business manager very at ease. I know if I have an issue or a question, there’s a point person versus this random form that goes into a queue where you’re left waiting. It makes life a lot easier.
Here's what our customers say...
Whether you are just starting out fresh, looking to use management software in your established business or just finding your current software complicated and expensive TeamUp fulfils your requirements. Read and watch some of our customer case studies below to see how TeamUp works for them.
What I really enjoy about working with TeamUp is there’s a face to everybody. It’s not a random email. There’s communication and follow up.
I think that is one of the prime reasons that we've grown as quickly as we have just cause that's freed up all that time for me to focus on the business rather than within the business.
I realized there are not a lot of companies out there that offer what TeamUp offer.
It's also a lot cheaper than quite a lot of the other competitors who are trying to do a lot of things. In my opinion, we've tried them and they've all fallen short and TeamUp does everything that it needs to do. And then if you need to do something extra, it's so handy for being able to do that.
If you're doing all of those things, this is awesome. I think if you were just doing it in person or just virtual, it would be awesome too. It just makes your life so much easier and it's totally worth it.
We've been really happy that TeamUp has allowed us to cultivate our content and provide that comprehensive management of our business services to accommodate for what people really want. So it's been flexible.
Before I was on TeamUp, I had spreadsheets, which I had to juggle, and occasionally I would miss payments. And then six months later realize that someone hadn’t paid me and then it was too late to ask them. I would absolutely recommend it, it just keeps everything on the straight and narrow and helps you keep track of everything.
TeamUp is so intuitive that whenever we’re logging somebody in, whenever somebody signs up, the sequence just made sense. It seemed really easy for me to set up, but then also easy for the members.
Somebody took me through the migration, we used Mindbody briefly before, and basically helped move all of my customers over to TeamUp in a really smooth way.
Being able to like prorate payments and the different options that you have for billing and you can change the structure of your membership and there are just all these different things you can do.
The biggest selling point for me was that you were going to go into my current booking system and move all the clients over for me. You were going to help me move all the payments from Stripe into TeamUp and that alone sold me on the idea of painless transfer from one system to another.
TeamUp is an absolute lifesaver for me. It is everything in one basket.
But for me, the payments, the scheduling and the customer experience is probably the three most important things.
I have loved being able to use TeamUp. It has really helped me with laying the foundation for my business, for getting both the membership offering, the single class booking offering, for creating a calendar of recurring events that I know that my clients can depend on.
I knew that we were using this software in an unconventional way so I am impressed to see other businesses using TeamUp for something that isn't necessarily fitness-based, similar to our experience.
It's been a real godsend for me. And like I said, price-wise and support, support is probably number one
When I found TeamUp, I found that it was easy and allowed me to have a student schedule for fitness classes, purchase memberships and join the classes live.
I think from a small gym, small PT studio, small group training studio, point of view, this is probably one of the most valuable pieces of software in the marketplace, from affordability to what it does.
It's been easy for me with the way that TeamUp is set up to create those recurring classes that all look the same so that the customer experience isn't any more complex than it needs to be.
I would definitely tell them to go for it, especially when it comes to group classes. They have a system where depending on how many active clients, which I like.
It was so easy to set up and it offered us what we needed to be able to reach all of our patients regularly.
I would say TeamUp would be the best money you will spend because it is money you will save in the long run and it will make your life easier.
TeamUp was so quick at getting the Zoom integration launched. It was a big bonus and really simplified the process and made it work well.
What you get with TeamUp seven years ago, when I first met the TeamUp team, is the same you get with them today. There is no difference in personality and I like the connection and that's the biggest thing.
What I also love about it is if you have an idea or something that there's not on or hasn't been available before in the system, then the developers are willing to listen to you and add that which I've noticed over the years that a lot of features on that weren't there, to begin with.
Also, the forward-thinking, the way that TeamUp is very innovative and creative and it also looks after its customers in terms of what they actually need.
I went to a CrossFit around the corner from me in Twickenham, and they were using TeamUp so I signed up using TeamUp and I was like, this is so easy I need to bring this into Bootcamp. So that's where I went. And if I'm honest, it was probably the best decision just to keep the business alive, really.
I often just talk about suggestions and say, well, for our customers, this might work a little bit better and I've always found TeamUp incredibly responsive and adaptable.
It allows me to manage every one of my clients and over the past year because of TeamUp and the help that it gives me, I've managed to help over 250 people with their fitness and nutrition and health goals, and I couldn't be where I am without it.
I highly recommend TeamUp. And it's very simple. It's not complicated. And they respond when you do have questions and you don't understand something.
TeamUp worked more for CrossFit classes compared to any other software I had tried out. The service you are providing as a CrossFit affiliate is a luxury service, and with that service you need to provide a booking system that is practical, easy to use and needs to be efficient.
And now over the past year because of TeamUp and the help that it's given me, I've managed over two hundred and fifty people to help with their fitness and nutrition and health goals. So it's a wonderful process and I couldn't be where I am without it.
I'm always recommending TeamUp just because the feedback and the help you get is fantastic.
With TeamUp, we never have any of those problems, like literally, it's just being perfect in every way. And the clients love that.
With TeamUp, I'm like, oh, yeah, you know, it's easy. It's not a problem. And if you've got a problem, you just message them. And it is absolutely fantastic.
It was a perfect tool in those days and still is because we still have busy classes and it's a great way to control the flow of the people.
TeamUp has helped me to build and further enhance the trust between myself and our members.
When I encountered TeamUp, it was an immediate connection. TeamUp's platform was so user friendly, logical, well designed, and there was so much flexibility.
TeamUp is probably the only business that I really enjoy using the chat widget for. If I can't figure out something it's so easy to use to click and ask questions. I also like that it comes back in an email, but that I can still see the messages in the chat within my TeamUp account. I have never had a problem getting an answer.
TeamUp radically transformed my sense of how my business was doing. I've appreciated the friendly, effective support the Arlington Center has received from TeamUp since the beginning. As far as the Center is concerned, we made the right choice.
If TeamUp went down my business would go down. My entire business is run through TeamUp. My client portal, my scheduling, my payments, everything. I think I could sell it to everyone in the country, and I can say that because I have tried everything else.
I actually feel like TeamUp is a family and everyone cares. It has completely changed my business and what I am doing.
When I discovered TeamUp I realised, 'Wow, I can actually do this'.
It just gives so much in terms of convenience and importantly means that I can focus on the swimming
TeamUp has helped me indirectly with some of the financials of the business too which I think is really useful and worth mentioning.
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Thanks in advance for sharing your thoughts and feedback with other fitness businesses.
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