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Yoga and Wellness Center owner Chip Hartranft discusses his experiences with TeamUp

Listen to Chip Hartranft share his experience switching to TeamUp from spreadsheets and manual admin.

"But when I encountered TeamUp, it was an immediate connection. TeamUp's platform was so user friendly, logical, well designed, and there was so much flexibility with each parameter being able to filter out the details so that our reports could really show how we were doing, how our students were responding to it, and also in terms of notification and keeping track of things like memberships."

Why I chose TeamUp to run my yoga studio

Hi, I'm Chip Hartranft, I teach and write about yoga and Buddhism, and I'm the founder of the Arlington Center setting for Yoga, Meditation and Wellness, located in Arlington, Massachusetts, near Boston. We opened in 2002 and for the last 18 years and 19 years, we have been a cash business and accept credit cards. We had paper record-keeping and we were successful as a business. But when the pandemic hit, we were totally unprepared. At the time that we closed our doors, though, I felt it was an opportunity to change and maybe kind of enter the 21st century. For one thing, we're able to connect and live stream also connected with a payment processor. But the first way we tried to do it was pretty cumbersome, didn't work well.

I also saw this as an opportunity to revamp our business model and to keep track of it, so I demoed one dozen different studio management software suites, including the most famous ones. But when I encountered TeamUp, it was an immediate connection. TeamUp's platform was so user friendly, logical, well designed, and there was so much flexibility with each parameter being able to filter out the details so that our reports could really show how we were doing, how our students were responding to it, and also in terms of notification and keeping track of things like memberships. One of our challenges was to convert from a paper system, including paper, 10 class cards and unlimited cards to the multi-party system. TeamUp's framework was perfect for that and made it a breeze for our students to transfer their credits too. In an online format, our students are so happy with this, and I'm really looking forward as we begin to normalize, to reopen our doors later this year to exploring the kiosk function and really seeing what else TeamUp has to offer in the process. Of course, there are always hitches along the way, although surprisingly few and getting to know TeamUp.

The one thing that has impressed me is how responsive support is, how friendly, personable and knowledgeable everyone is. And our issues have been supported not only by staff but right at the top by the designer and founder. TeamUp is really a great platform and I look forward to partnering with it in the months and years to come.

To hear from more of our TeamUp customers about their experience using our software, check out our testimonials page.

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