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Fitness business tools


Fitness business tools

Get started with email marketing: a how-to guide

Email marketing is one of the most effective tools you can use for your business, so why don't more use it, or use it well? They don't know how! Nail the perfect email to connect with your customers, expand your audience, and grow your business with our essential guide to launching and perfecting your email marketing.

Fitness business tools

Here's what 343 Pilates customers said about returning to in-person classes and how it impacts your business

A studio owner ran a survey to understand how their customers were feeling about returning to class. The results will directly impact your decision making over the next few months.

Fitness business tools

How to write the best titles and descriptions for your classes

It's hard to find the perfect words to describe why your class is right for customers embarking on their fitness journey. We explored hundreds of titles and descriptions and discovered the formula that you can use to create your own.

Fitness business tools

Send the perfect class confirmation email

When a customer books into your class, it's important to send them a confirmation email. This helps to increase attendance, motivate your customers, and most importantly re-enforce trust. Start your customer communication off on the right foot.

Fitness business tools

A Guide to Successful Gym Pricing

There are many reasons why it's important to get your pricing model right, but the main reason to price your services right is to build your services around your customers and their needs. Get it wrong and your profits will suffer. Get it right, and your customers will feel understood and loyal to your gym.

Fitness business tools

GoCardless is now available for TeamUp customers in the United States, Canada, Australia and New Zealand

TeamUp integrates with GoCardless for affordable, efficient payments for fitness businesses

Fitness business tools

List your classes online with Sport England (it's free)

Sport England is publishing a live timetable of curated virtual (live stream) classes on their website. You can add your online classes to their campaign for free.

Fitness business tools

Ask new customers for their experience level

How to use TeamUp's forms feature to separate beginners and experts.

Fitness business tools

Ask questions to welcome your customers

When a new customer comes to your business, you want to make their experience is warm and welcoming. Be helpful and logical with a custom marketing information form.

Fitness business tools

Asking the right questions with safety forms

Safety questions are a vital part of your business. Now that you are planning re-opening, you can use TeamUp to ensure you ask the right information at the right time.

Fitness business tools

Gym Management FAQs

Managing a thriving gym membership is all about balancing resources versus members' needs and wants. What are the most common questions we receive about achieving this?

Fitness business tools

The number one easiest way to grow your business is via referrals

Customers want to share your community with their friends. They do this with referrals.

Fitness business tools

How to get feedback from customers

In order to run a customer-centric (i.e. super successful) business, you have to get to know what your customers want.

Fitness business tools

Create an additional income stream using the store and the sales report

We buy items to support our fitness goals for all kinds of reasons. What does the data say?

Fitness business tools

COVID-19: Choosing to offer 1:1 training

Now rules allow, should you start offering one to one training outdoors? What are the implications and how do you best communicate your decision to your clients?

Fitness business tools

Running online classes: frequently asked questions

Common questions you're asking about online classes.

Fitness business tools

How to use Zoom to run great fitness classes online

Tips on how to run great and engaging fitness classes on Zoom and TeamUp.

Fitness business tools

Taking your fitness classes online with TeamUp's new Zoom integration

Host engaging, personable fitness sessions with the TeamUp + Zoom integration.

Fitness business tools

COVID-19 How to message your customers about your business plans

Five golden rules to keep in mind when communicating with customers.

Fitness business tools

How to run smooth, professional online classes with kids at home

Love, patience, and creativity will go a long way in online fitness sessions.

Fitness business tools

COVID-19 How to access UK government support for your fitness business

The UK government has announced several support measures for business owners. This article gives insight into the impact for fitness businesses.

Fitness business tools

How to manage customer changes during COVID-19

Recommendations on how to navigate COVID-19 and the necessary changes to your classes.

Fitness business tools

Segment your fitness customers into memberships

Segmenting your customers into their different needs and capabilities.

Fitness business tools

What is online payment software?

Online payment software facilitates payments. After you click the "buy" button on a website, the payment software will ask for your name, your billing address, and your card or bank details.

Fitness business tools

Family tools: so parents can book for their kids

We’ve heard how messy it can get without the parent portal. So we came up with something new.

Fitness business tools

How to reduce or eliminate late payments for your fitness business

Late or outstanding payments are a strain on your business. Reducing cash flow and undermining your customer relationship.

Fitness business tools

How to reduce no-shows for your classes

Strategies to reduce no-shows. No-shows prevent you earning your full potential and other clients from getting their favourite spot. How do you reduce or eliminate them?

Fitness business tools

Choosing online payment processors for your fitness business

If you’re building a busy fitness business, you’ll want your payment processor to do exactly what you need, as well as giving your customers a great experience. This article explains the best way to evaluate payment processors. 

Fitness business tools

How to handle mixed abilities in your fitness business

If you have clients of different abilities it can be really tricky to manage your business so that you ensure everyone only goes to an appropriate class.

Fitness business tools

Reduce how long you spend booking customers into classes

A lot of your time is taken up on admin tasks that you don't need to be doing. This article explores how you can improve your time management and business process.

Fitness business tools

How to manage customers who are slipping away

How to manage customers who seem close to leaving, and how to persuade them to stay.

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