TeamUp outranks Mindbody on ease of use and customer service.
| Mindbody |  |
|
|---|---|---|
| Ease of use | 3.5 | 4.8 |
| Value for money | 3.6 | 4.5 |
| Customer service | 3.8 | 4.8 |
Verified Capterra ratings as of June 2023
3 reasons to choose TeamUp to manage your fitness studio.
Better customer service from day one.
Free, fast, and friendly. Connect with our team to get premium customer service.
Lower plans to get you started.
You start at $99/mo and get access to all core features. Grow only as you close new customers.
Advertise your competitors? Never!
Mindbody promotes other gyms to your customer base. At TeamUp, we're all about building your thriving community.
TeamUp is easier to use for you, your staff and your clients.
PAYMENTS
More ways to automate payments.
Mindbody tracks payments via Stripe and GoCardless, but can’t charge clients from these integrations, pushing you to use their payment system.
TeamUp integrates with GoCardless and Stripe. Still use cash/cheques or standalone card readers? You can keep those, too.
“ TeamUp means I don’t ever have to chase members for payments. It is really simple to use and customize. ”
Krzysia Stevens | The Paleo Gym
CUSTOMIZATION
Manage your classes with extra flexibility.
Mindbody limits how you price classes for different services. Updating classes becomes cumbersome and minor changes require help from support.
TeamUp lets you fully customize your classes. Easily update visibility, extra fees, memberships access and how early can people sign up, on your own.
“ TeamUp gave me control. Every class I go to, I know exactly what's going on. I can contact [members] easily, I can reach out to them with marketing. It’s all there. ”
Zoe Fairlamb | Ankor Pilates
INTEGRATIONS
Connect your marketing tools & Zapier to TeamUp.
Mindbody is missing integrations with Facebook Ads, ClickFunnels, MailChimp and Zapier, to name a few.
TeamUp's integrations include Mailchimp, Constant Contact and Zapier to sync with the marketing tools you're already using.
“ We can easily extract emails straight to Mailchimp and email current clients with new information or class changes. And, we can email ex-clients and see if we can entice them back. It's so easy to use and navigate. ”
Karen Grinter | Northants Pilates
AUTOMATIC WAITLIST
Fill your classes with less effort.
Mindbody has a waitlist feature, but a staff member has to manually confirm everyone before moving them on to the class.
With TeamUp, customers are automatically added from the waitlist if a spot becomes available before the class starts.
“ It's a worthwhile investment in terms of how much time and effort it will save you. TeamUp has really streamlined my business processes.”
Claire Seager | Claire Seager Pilates
NOTIFICATIONS & REMINDERS
Follow up with members before they slip away.
Automatically celebrate milestones or send notifications to members. Win them back with the right message at the right time.
“ Automatically celebrate milestones or send notifications to members. Win them back with the right message at the right time.”
James Bramwell | JB Fitness UK
Mindbody vs TeamUp
Break free from lengthy contracts, locked features and lackluster customer service.
- No contracts — cancel anytime
- Get access to all core features
- You own your payment data, not us
Mindbody
- Sign annual contracts
- Upgrade and pay for add-ons
- Your payment data is held hostage
CUSTOMER REVIEW
“ We used Mindbody briefly. Somebody took me through the migration and helped move all of my customers over to TeamUp in a really smooth way. ”
Louise Worboys | The Factory Fitness
Mindbody vs TeamUp
Head-to-head comparison
Mindbody |
|
|
|---|---|---|
| Getting started | ||
| Free trial |  |
 |
| Business model |
Long-term contracts - usually 12 months |
No contracts - Cancel anytime |
| Core features |
Upgrade to get |
Included with all plans |
| Payments | ||
| Stripe | |
|
| GoCardless | |
|
| PayFast | |
|
| Cash/cheques | |
|
| Card readers | |
|
| Fees | ||
| Credit card transaction fees |
From |
As low as Charged by GoCardless or Stripe |
| Other fees |
20% 15% 20% 20% $49/mo to $199/mo $99/mo |
0% |
| Marketing integrations | ||
| Zapier | |
Connect with 5,000 apps |
| MailChimp | |
Out of the box |
| Constant Contact | |
Out of the box |