How to do customer research for a fitness business: TeamUp's fitness journey project

To run a successful, sustainable business, you want to know how to attract customers, help them feel welcome, and keep them as long term members. Customer research will help you achieve that.

An easier way to change your membership pricing using the new bulk edit tool

Use TeamUp's updated bulk edit tool to easily make changes to membership pricing for existing customers.

How we're preparing for the GDPR - TeamUp, data protection, and you

We have updated our privacy policy to comply with Europe's GDPR policy. Learn more about how our policy now ensures the privacy of your business as well.

Use the updated bulk holds tool to pause multiple memberships at once

Membership holds have been updated to allow gym and studio owners to put multiple customer memberships on hold at once for all types of plans.

Use the newly updated waivers tool and report to collect and review customer signatures

TeamUp's newest update makes it even easier to create and edit your waivers and review your customer signatures. The dedicated waivers report gives you a quick view of which your customers has accepted your gym or studio's policies.

Schedule one on one appointments for your customers

Give your customers extra support by offering one on one personal training sessions. Learn how to use the newly improved appointments tool to help your customers reach their personal goals.

Milestone emails: recognise your customer's outstanding progress

Let your customers know they have hit a major milestone at your gym or studio by sending them a milestone email.

Stripe payment integration now has automated verification messaging

Stay up to date with your payments thanks to the updated Stripe verification. A banner will appear at the top of your TeamUp dashboard when you need to verify your Stripe account.

Manage all of your payments in bulk with the to-dos set feature

Streamline your offline payments in bulk using the new to-dos set feature and updated invoice report.