CRM for Fitness Businesses
Remember customer details like you've known them forever
How can a fitness CRM make my business stand out?
Keep track of those fine details that make the difference. Focus on the personal side of your business.
Make it easy to sign up to your classes
Newcomers want to try a class, so they go to your website to learn more. Right there, they see how easy it is to sign up.
Make new customers feel welcome
Make it easy for customers to set up payments. Let them get online waivers, health questions, and forms out of the way. You can ask specific questions for certain classes. Once in the studio, you can welcome customers without interruption.
...and in control
Your customers can edit any aspect of their profile, including payments, credits, usage, and more, any time.
Be there for your members
No matter how big your studio gets, you’ll have all the customer information you need. Payment details, health status, pre- and post-natal status, photos, automatic and customizable tags, and more.
So they help you grow too
Healthy businesses grow with customer referrals. Use the automated referral engine to power word-of-mouth growth. Integrate your dashboard with other apps like Mailchimp and InfusionSoft to build your list of members.
With TeamUp, it's all there. I can see customer email addresses, what membership they're on when they registered, and all their notes about injuries and stuff. I didn't really sign up for that reason, but now I see it's the most helpful thing. It means that every class I go to, I know exactly what's going on. I can contact them easily, I can reach out to them with marketing. I can send emails with MailChimp, automatically. It's all there.
See your customer trends at a glance
Understand your business more deeply. Gauge which classes need more time slots. Track attendees to give insight into membership limits. Act on no-shows and customers who are slipping away.
Love the freedom of TeamUp! My customers have instant access and don't need to wait for me to reply if I'm teaching for 5–6 hours! They love the control and bookings are so much easier to manage! The 24-hour cancellation fee basically pays for it so everybody wins! Totally love it - the best tool for managing your business ever!
Keep finances stress-free
Automate payments, reporting, and follow-ups. No more class-day conversations about money. No more checking bank statements to see if someone made a payment.
Celebrate with your customers
Never forget their birthday. Encourage newcomers. Remind your customers of how far they’ve come.
Manage the customer journey with a seamless profile
Track new, active, and inactive leads. Trigger emails to customers slipping away. Create packages for new customers.
Frequently asked questions
Not sure if TeamUp is right for you? Here are some common questions about customer management.
