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We empower businesses with the strongest technology infrastructure in fitness.
A platform for all franchises, gyms, studios, and boxes. Since launching in 2012, we have consistently had one mission: facilitate the best customer experiences in fitness with the most cutting-edge solution.
Why TeamUp
Our customers are experience-driven businesses seeking a professional, reliable, and agile solution to power their growing enterprises.
We exist for customer-centric professionals
We serve individual to franchise gyms and studios, working alongside our customers to delight, deliver, and build thriving communities.
We build enterprise tools to get you further, faster
Our tools are designed, built, maintained, and supported by a dedicated remote team led by two fitness-loving developers from MIT. Our enterprise solution, enhanced security and data privacy, and self-serve APIs allow you to tailor our platform to your business, not the other way around.
We're your partners in excellence
Our top priority is to enable you with the most dynamic solution to support your growing enterprise. We don’t upsell, we take every piece of customer feedback into account, and we bake your requirements and desire for excellence into everything we do. We’re your partners in facilitating premium experiences that create thriving communities.
We support your business globally
We go where you grow. We stop at nothing to ensure you have the solutions you require through every stage of your business’s evolution. Take TeamUp to 40+ countries and rely on our international infrastructure, franchise reporting, and global payment solutions to seamlessly manage your business abroad.
We are more than software
On top of the software, we give it all. We are dedicated to quality tools and customer happiness. We care about fostering a community that allows fitness businesses to come together. Our customers support one another and offer each other advice and guidance. They go above and beyond to contribute to our team and show their appreciation for our support.
Customer Testimonials
We value excellent customer service
Whether you’re an existing enterprise empire currently transitioning from an alternative solution or beginning your enterprise journey, TeamUp will support you every step of the way from migrating your clients and payment details to your new account to enabling you with the tools to easily and quickly onboard new franchisees.
CUSTOMER REVIEW
“ TeamUp works incredibly well because it fits our model very well and the service they provide allows us to communicate with them quickly and easily and address any problems when they come along. They're also open to new ideas and development, which we'll work on with them to help improve their solution and therefore our solution.”
Max Henderson | Hotpod Yoga
Our company values
- Work Together
The team is better than the sum of its parts. We maintain respectful relationships with others. We look to add value and remove obstacles. We share our talents and leverage our strengths. We are not afraid to ask for help.
- Follow Through
We set high standards and then work hard to exceed those targets. We take the time to understand the customer. We deliver exceptional results. We hold ourselves to the highest ethical standards. We think and act like business owners.
- Integrity
We are honest, fair, reliable. Our customer interactions are forthright, friendly, and simple. It is easy to understand our communications and customers are quick to trust us.
- Customer Happiness
We pay attention to our customer experience at every stage of the cycle. We grow our customer base thanks to referrals more than any other reason. We ensure that we keep our customers happy during the sales process, product design, accounts management, and social engagement.
- Provide Support
We celebrate and don't take ourselves too seriously. We are curious and honest about our own shortcomings. We appreciate, include, and provide feedback to each other. We develop our teams to bring out the very best in each other.
- Never Settle
We embrace change. We continually challenge our ideas of what's possible. We look for ways to improve something at work every day. We develop more efficient processes. We are flexible to quickly adapt to new strategies that create a better environment for our team and our customers.
Our success comes from you
TeamUp is consistently the most recommended fitness software.
We have helped thousands of business owners expand their businesses to welcome more customers, launch new venues, and franchise.
We've facilitated
100,000,000customer bookings
for businesses
just like yours.
Since launch we have supported over
20,000 venues worldwide.
TeamUp manages
$400 millionin secure membership
payments per year for
our customers.
Meet the team
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