Collect information from your customers in the right place, at the right time
Make your signup experience match the personal approach you take to your classes. Add or amend any form and control all the information that is collected about your clients. Be completely compliant with GDPR and privacy rules with our policy tool.
Protect your customers and your business with exactly the right waivers. Sign waivers online and automate ParQ collection. Match waivers or safety questions to specific classes or memberships, and add custom questions as required. Make it compulsory to have completed safety requirements before booking classes.
What do you need beyond emergency contact details? Age? Experience? Favourite music? With customizable forms and fields you can edit or add any question to be asked at any time. Automatically re-ask questions on a schedule in the future. Keep up to date and keep your business protected.
TeamUp includes an issue tracker to see at a snapshot any pertinent medical or life details. Track injuries, allergies and more and see it right on the class register.
With TeamUp, it’s all there. I can see their email address, what membership they’re on, when they registered, and all their notes about injuries and stuff. I didn’t really sign up for that reason, but now I see it's the most helpful thing. It means that every class I go to, I know exactly what's going on. I can contact them easily, I can reach out to them with marketing. I can send emails with MailChimp, automatically. It’s all there.
Add any custom form and add any custom fields
Send your custom data to any of our integrations including Zapier
Create a customized signup experience
Collect contact information including address
Automatically collect and keep up to date
Alerts for any changed details
Reporting explorer to analyse details
All features included on every plan
Collect online waivers and sign online
Keep track of injuries and other important details
Only allow permitted staff members to see customer details
Not sure if TeamUp is right for you? Here are some common questions about waivers and forms.
Can I edit the sign up form to collect phone number?
Yes, you can edit any form in TeamUp. You have full control to add or change fields.
Do I have to collect gender or other fields?
At TeamUp we have a motto: only collect the information that you need, when you need it. If any piece of information is not needed for your classes then you can switch it off. Usually the only necessary fields are email and name.
Can I amend my waiver and get existing clients to re-sign it?
Yes. To do this, add a new waiver and then archive the old one. All clients present and future will have to sign it when they next come to book or purchase. You can also customize waivers depending on the class type or membership.
I run kids class. Can I keep track of things like allergies?
Yes, you can use the issue-tracker to track all important including allergies. Issues flagged as important will be visible on the class register and customer profile.
Can I add a questionnaire to find out more about ...?
Yes, you can add any number of custom forms and fields. There is a huge range of options of types of questions and answers. We make some recommendations in this article.