Why Kirsty Ellson uses TeamUp to run her fitness and nutrition business

Learn about the many ways Kirsty Ellson utilises her TeamUp software to run her hybrid fitness and nutrition business, Infinite Balance.

Learn about the many ways Kirsty Ellson utilises her TeamUp software to run her hybrid fitness and nutrition business, Infinite Balance.

 

 

TeamUp is an absolute lifesaver for me. It is everything in one basket. TeamUp helps me with my bookings. My clients can book their classes very easily. They have their own app that they can access and they can see the schedule. I put all my memberships, all my payments through TeamUp so it's secure, it's GDPR secure and contact details are secure and it's all in one place.

Hi, I’m Kirsty Ellson and my business is called Infinite Balance based in Cheltenham, in England. And I'm a personal trainer and I run also online group classes, which has started really through lockdown nearly two years ago. I started using TeamUp in December 2018. Before I started using TeamUp I did all my bookings for about three years in a notebook in various different ways. Payment was through banks and sharing my bank details and I needed software to put everything together. TeamUp is an absolute lifesaver for me. It is everything in one basket. TeamUp helps me with my bookings. My clients can book their classes very easily. They have their own app that they can access and they can see the schedule. I put all my memberships, all my payments through TeamUp so it's secure, it's GDPR secure and contact details are secure and it's all in one place. And it's got all my waivers and it's got my emergency contact so if a client needed to be contacted it’s all there. TeamUp is just everything.

But yeah, one of the great things about TeamUp that has been quite recent to me and the last year is that I run online classes. Quite a lot of my members can’t always make the live sessions because life is just changed and our schedules are everywhere. So I now record my live sessions and then upload them to on-demand. So my members can access that. And it's a secure site as well as which means I'm not sharing random YouTube links. And anyway, everything is secure and my members know exactly where to go and they find that really useful. I also have a record of who's used it and when so there’s accountability as well.

I run different courses, different memberships. So I started, reset program, which now people can book on TeamUp. So it's a six-week reset program, prioritizes nutrition and wellbeing. It's not just about exercise. So I've been able to grow my business through TeamUp and have been able to expand what I can offer my clients. And it’s still all in one place. It really helps and can all be embedded onto my website as well so that it’s clear and easy for all my members to access. I would highly recommend it to other businesses. I would be lost without TeamUp, I don't have a little black book with everyone's details hanging around.

It's secure. I'm very confident with the fact that all my data is in one place. All my bookings are in one place. And even more importantly, all my clients have access to book on to sessions. They get 24-hour reminders, which I set up. And I, my business wouldn't be what it is if I didn't have TeamUp. So I'd highly recommend to anyone, personal training online fitness classes, so much more that could as well, I would highly recommend TeamUp.

To hear from more of our TeamUp customers about their experience using our software, check out our testimonials page.