TeamUp
vs. Arketa
TeamUp is the fitness platform that does what it promises - reliable software, transparent pricing, and support that actually shows up.
1
TeamUp is built for fitness businesses that want simple software, transparent pricing, and reliable support.
2
If you've been burned by overpromised features and underdelivered support, TeamUp is built differently.
3
With per active member pricing, hands-on onboarding, migration support included, and unlimited post-onboarding support, TeamUp makes it easy to switch platforms and manage your business with confidence.
See the TeamUp difference today
Arketa
Scheduling for classes, appointments, and more
Yes
Yes
AI Business Advisor
Yes
No
Custom branded app
Yes
Yes
Simple online registration & payments
Easy sign-up, checkout, and automated billing
Not user friendly
Custom reports & dashboards
Included for all
Advanced reporting available on higher tiers
Multi-location support
Included across all plans
Only available on custom quotes
Marketing tools
Included for all
Some tools are only available on select plans
Transparent pricing
Clear pricing based on active customers
Tiered pricing with add-ons and transaction fees
Membership sharing
Yes
Yes
Intuitive user experience
Yes
Users report slow load times, glitches, and repeated unresolved bugs
Setup timeline
~2-3 weeks
Lengthy onboarding with unresolved setup issues
Quick, hands-on support
Expert human support with smart AI assistance when you need it
Response times and support quality vary
Need a spotter?
TeamUp has you covered
“Great experience, everything is simple and easy to use yet so effective and exactly what we needed as a business. I would use it again every time. ”
AWARD-WINNING SOFTWARE FOR Gyms
See the power of TeamUp in action today!
Where TeamUp excels
Stable platform
Fitness providers who use TeamUp can trust the stability of our product, ensuring they won’t experience outages or missed sales.
Your data, always
Your client records, billing info, and history are fully yours. We migrate it in and we'll never lock you out if you ever need to leave.
Customer messaging
Automated messaging and notifications help keep members informed, improve communication, and reduce no-shows.
Hands-on support
Real support from people who know fitness — available across UK and US business hours, Mon–Fri, with emergency coverage on weekends. Plus, AI-powered assistance for instant answers anytime.
Payment flexibility
TeamUp providers can use low fee payment processors like Stripe, GoCardless, and more, both in-person and online. No surprise transaction fees, no held payouts, just straightforward payments you control.
Quick implementation
Switching to TeamUp is straightforward - we handle the data import for you, so your member records, schedules, and history move over cleanly. No migration headaches, just a smooth start from day one.
Ready to grow?
TeamUp has what you need!
Frequently asked questions
Is TeamUp easier to use than Arketa?
Yes, TeamUp is easier to use than Arketa. TeamUp is built specifically for independent fitness studios and gyms with a simpler, more user friendly interface, for both owners and members. Arketa users frequently report confusing dashboard labels and platform glitches, while TeamUp customers report a smooth experience from day one.
Is it simple to switch to TeamUp from Arketa?
Yes, switching to TeamUp from Arketa is easy and we handle the process for you. Your client data is always yours. We migrate it fully and will never restrict access to it if you decide to move platforms.
Will my clients notice the change?
Clients benefit from fewer steps to book, clearer class visibility, and more modern communication tools compared to Arketa.
How does TeamUp integrate and work with my current tools and tech stack?
TeamUp works well with all of your favorite apps and tools so you can run your business
through one centralized platform. Stripe, GoCardless, ClassPass, Zoom, Mailchimp,
Zapier, Google Analytics, and many more. Our robust API also makes it simple to connect your
website and applications to your TeamUp account.
Is TeamUp more affordable for small fitness studios?
TeamUp’s per-active-member pricing helps studios scale costs alongside growth, with core business tools included across plans. TeamUp works well for both in-person and Zoom-based fitness classes.
What kind of support is included during onboarding and beyond?
TeamUp combines hands-on human support from our dedicated team of experts that understand the fitness industry and 24/7 instant AI responses to follow right at your fingertips. We’re here for you every step of the way.
