Get more members

Member acquisition and conversion is one of the most important aspects of successfully running a fitness studio or gym. TeamUp has a suite of tools and features to help studios and gyms find prospective customers and convert them into lifelong members.

Screenshot showing a TeamUp CRM user moving a customer from the Prospect to the Converted status

How TeamUp helps you grow

The TeamUp CRM in action showing different member stages such as Lead, Prospect, Converted, At Risk

Powerful CRM

Never miss a lead with TeamUp CRM. Track, nurture, and convert every prospect in one easy-to-use tool that is fully built into TeamUp.

The Reputation Management menu in TeamUp showing a review collection modal and back end settings for Community Happiness such as intervals and conditions for requesting feedback

Reputation management

Build trust and attract new members through a strong online presence powered by real customer reviews.

Detailed view showing a customer profile and who referred that customer, along with settings for a customer referral program

Customer referrals

Turn your members into your best marketers with a built-in referral program that drives high-quality, word-of-mouth growth seamlessly.

An order screen showing a discount code in use and the back end settings for a specific discount code

Targeted promotions and trials

Attract and convert more leads and re-engage members who are slipping away with free trials and time-sensitive discounts that drive action.

Ready to grow?

TeamUp is a must for facility owners. It’s one of the best things I’ve ever implemented into my fitness business. It saves a great deal of time and effort by streamlining all the admin under one roof. Simply brilliant.”

—
Regan C, ReLuCo

4.8

on Capterra

4.6

on G2

G2 Summer 2026 Momentum Leader award
Capterra Best Ease of Use 2026
Software Advice Best Customer Support 2026

Schedule your free demo

See TeamUp’s powerful suite of tools in action

Powerful CRM

Centralize your customer journey

Say goodbye to spreadsheets and stop juggling multiple tools to manage your customer lifecycle. TeamUp CRM is free and built right into the TeamUp platform so you can automate your entire customer journey in one place.

Don’t let leads fall through the cracks

Capture and track every lead, trial, and member automatically, with customizable stages and workflows to match your business

Personalize the customer lifecycle

Visualize and move customers through your funnel with drag-and-drop boards and automated, personalized nurtures and follow ups that boost conversion and retention

See the full picture

Access complete customer histories, monitor performance with conversion insights, and step in anytime with manual overrides

Premium Add-on

Do more with TeamUp Marketing Suite

Put your marketing on autopilot with automated campaigns, 24/7 AI responses,  and a unified inbox for every channel.

£89
/month  
Learn More

Reputation management

Collect and showcase reviews

TeamUp makes it simple to request and highlight reviews so you can build a positive online presence, show up more in search results, and encourage leads to convert into members.

Example of a glowing customer review

Automatically request reviews

Maintain a steady stream of fresh, relevant reviews that boost trust and conversion by automatically requesting reviews from customers at key moments like after their first class.

Make reviews simple

Leverage our easy, AI-assisted review creation feature to make it as easy as possible for happy customers to get the word out about your fitness studio or gym.

Keep everything organized

With TeamUp, you can manage and respond to reviews across sites like Google and Facebook, monitor sentiment, and act on feedback right in the platform

Ready to RUN?

TeamUp has what you need!

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Customer referrals

Turn members into marketers

Peer-to-peer referrals are one of the best marketing tactics for fitness studios and gyms. With TeamUp, you can run a referral program seamlessly and watch the new members roll in.

Showing a customer sharing their referral code with a customer
A screen showing referral settings for credits and new customer memberships

Incentivize conversions

Easily set up a referral program in TeamUp and decide what incentives to offer based on what works for your unique business.

Automatically track and reward

Say goodbye to manually organizing your referral program. With TeamUp, you can skip the administrative work since referral tracking and rewards are built in.

Run timed contests

Don’t let the slow season get you down. Run time-based contests and promotions with better incentives to encourage members to refer friends when you need them most.

Targeted promotions and trials

Attract and re‑engage

Help prospective members make the final decision to buy with free trials and limited time offers. Bring current members who are slipping away back into the fold with targeted promotions.

Automatically follow up with free trials

Lower the barrier to entry for new customers by offering free trials. Then, place them in a nurture stream and automatically follow up to encourage conversion to paid classes and memberships

Lean into urgency with timed promotions

TeamUp makes it easy to create time-sensitive promotions and discount codes that drive faster decision-making and automatically disable when the time has expired

Target specific audiences

Easily see which members are slipping away and create personalized campaigns to re-engage them with your fitness studio or gym

More features to love

Gift cards

Reach new audiences through existing members, promote your business during the holidays and other key seasons, and generate upfront revenue

Advertising integrations

Sync your advertising platforms to retarget warm leads with tailored offers like free trials, helping you convert interest into sign-ups

Email and SMS marketing

Connect your email and SMS tools to create automated nurture sequences that engage prospects and guide them towards becoming members

Personalized nurture streams

Trigger personalized communications such as welcome messages, trial reminders, and upgrade prompts based on each customer’s lifecycle stage

Marketing APIs

Automate key touchpoints in the member journey to increase conversions while reducing manual effort

Flexible membership options

Easily offer different types of memberships that cater to a range of needs and interests, so you can appeal to everyone

Ready to RUN?

TeamUp has what you need!

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TeamUp gives you the edge

AI Business Advisor icon

AI Business Advisor

Icon for TeamUp Marketing Suite

Marketing Suite

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Reporting and insights

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Switching to TeamUp

Feedback / heart rating icon

Member retention

Customization icon

Custom Branded App

Frequently asked questions

How does TeamUp help me get more members?

TeamUp gives you the tools to attract, nurture, and convert leads into paying members right within the platform. With a built-in CRM, reputation management, and growth features like referrals and free trials, you can manage your entire acquisition funnel in one place and optimize every stage for better results.

Will I need marketing experience to use these tools?

No, you do not need marketing experience to use TeamUp’s marketing tools. TeamUp is designed to be user-friendly, with automation and guided workflows that make it easy to manage leads and campaigns without specialist knowledge. You can start simple and scale your efforts as your business grows. Our team of experts and detailed Help Center is always on hand for support as well.

How do I track if my efforts are working?

TeamUp provides clear insights into your leads, conversions, and customer activity. You can see where your members are coming from, where they are in the customer pipeline, which marketing initiatives perform best, and where to focus your efforts for maximum growth.

Can I automate follow ups with leads?

Yes, TeamUp CRM allows you to automate communication, ensuring every lead receives timely follow ups without manual effort. You will see your conversion rates increase without needing to do additional administrative work.

How do referrals and reviews help grow my business?

Referrals and reviews build trust and credibility. People are more likely to join when recommended by others or when they see positive feedback, making these tools powerful drivers of both awareness and conversion.

Can these tools work alongside my existing marketing platforms?

Yes, TeamUp works seamlessly with other marketing tools thanks to TeamUp’s API and integrations. The platform connects seamlessly with your existing tools, allowing you to enhance your current marketing efforts.

How much does TeamUp cost? Is there a contract or long-term commitment?

TeamUp gym management software is transparently priced and scaled based on the number of customers your business serves. There is no contract or long-term commitment with TeamUp. We offer a flexible, month-to-month subscription, so you can use TeamUp on your terms. If you ever decide to cancel, you can do so at any time without penalties.

Are all the features included in my monthly subscription?

Not all features are included in the base monthly subscription. TeamUp provides a wide range of core tools as part of your standard plan, including all the features you need to run and grow your business.

Advanced features like the Reputation Management tool and the Marketing Suite are available at an additional cost. These optional add-ons are designed to further support your growth by helping you attract new members, build your brand, and increase conversions.