Terms and Conditions for Personal Training

1. Contract Duration

Initial Contract Term: We request an initial 3-month commitment. However, this is not binding. If you decide at any point to cease personal training, provided 30 days' notice is given, we will terminate the agreement. Upon completion of the initial 3 months, we will offer a review to discuss our next steps for working together.

2. Session Cancellation Policy

Cancellation with Less Than 24 Hours Notice: If a session is canceled with less than 24 hours' notice, the session will be considered lost and non-refundable. This policy ensures that your trainer can effectively manage their schedule and continue to provide the highest level of service to all members.

Cancellation with More Than 24 Hours Notice: Sessions canceled with more than 24 hours' notice will be "banked" and can be rescheduled within the same month, subject to your trainer's availability.

3. Banked Sessions

Policy on Banked Sessions: Any sessions that have been banked will be forfeited if the member ceases to be a paying customer. Banked sessions are only valid while you maintain an active training plan and cannot be redeemed after the end of your payment term. Members are permitted to reduce their membership level and use banked sessions, but this must be arranged in advance with the trainer. Banked sessions can be applied as credits toward future payments, allowing for a maximum reduction of up to 50% on your next payment(s).

4. Trainer's Holiday Entitlement

Holiday Allowance: Every three months, your trainer is entitled to one week of holiday. During this period, no sessions will be held; however, you are welcome and encouraged to use the gym independently. This holiday entitlement has been pro-rated into the monthly cost.

5. Member's Holiday Entitlement

Holiday Allowance: Members embarking on a holiday of 2 weeks or more within a one-month period can apply for a holiday discount code. Members can request up to 2 of these per year. The continued, though discounted, payment will ensure you do not lose your training slot while away.

6. Payment Terms

Monthly Payment Due Date: Payment for your personal training services is due on the same date each month. This payment will be taken through our automated payment collection system. Payments can be modified or canceled with 30 days' notice
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7. Health and Safety

Health Clearance: Prior to starting any personal training program, members must complete a Physical Activity Readiness Questionnaire (Par-Q). Members are responsible for informing the trainer of any changes in their health status that may affect their ability to safely participate in training sessions.

Injury and Liability: The trainer will take every precaution to ensure your safety during training sessions. However, members acknowledge that participation in physical activity carries inherent risks, and the trainer cannot be held responsible for any injury or illness that may occur during training, whether with or without a trainer present.

8. Confidentiality and Privacy

Member Information: All personal information, including health details and contact information, will be kept confidential and will only be used for the purposes of providing personal training services. Your information will not be shared with third parties without your consent.

9. Termination of Contract

Early Termination: If you wish to terminate the contract before the end of the 3-month term, you must provide 30 days' written notice. Any remaining sessions within the current month must be used before the contract is terminated, or they will be forfeited.

Trainer Termination: The trainer reserves the right to terminate the contract if the member fails to adhere to these terms and conditions, including but not limited to, non-payment or repeated cancellations.

10. Gym Access

Access: Your membership grants you access to additional sessions, including Small Group Personal Training (SGPT) and Group Fitness Classes, whenever space is available. However, members specifically enrolled in those sessions will have priority over others.