Cancellation Policy
At Perma Performance we understand emergency's happen and we will try to be as accommodating as possible to reschedule your appointment before cancelling it.
If a rescheduled appointment can be made for that day - we will endeavour to change the time for you.
In the circumstance, that the appointment needs to be cancelled we will abide by following policy:
* All appointments for 1:1 Coaching / Small group coaching will be scheduled directly between the coach (Perma Performance) and the client or alternatively through Perma Performances booking system.
* Subsequently, if a client has to cancel or reschedule any previously scheduled appointments, the client must contact the coach, business directly at least 12 hours in advance of the scheduled appointment.
* If a client does not cancel or reschedule an appointment at least 12 hours in advance, Perma Performance reserves the right to charge a cancellation fee equivalent to a full 1:1 coaching/ small group fee that would normally be charged for that training session.
* If a client fails to appear for a scheduled appointment, Perma Performance reserves the right to charge a no show fee equivalent to the 1:1 coaching / small group fee that would have been charged for the training session.
* All cancellations must be made 12 hours in advance by phone, text or email.
One months calendar notice is required for cancellation.
If you cannot complete all your allotted sessions in the calendar month, you are permitted to roll over x1 session the following month.
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£750.00 per month
Terms and conditionsThis membership bills every month. Payment for the first partial period will be prorated according to the days remaining in the period. This membership entitles the purchaser to a full or partial discount on events/classes offered by the business. Some classes/events may be excluded from this membership. Unless otherwise noted, this membership is non-transferable. Your payment details will be securely stored in our system for the duration of the membership.