Guides and Resources | TeamUp

Streamline your scheduling with Recurring Appointments

Written by Georgia Palfrey | Aug 2, 2024 9:29:53 AM

Never has it been so easy to book a client in for repeat one-on-one sessions at your gym or studio. Introducing Recurring Appointments with TeamUp.

The same Appointments feature you love, with an all-important glow-up

Recurring Appointments are here, and they have so much to offer fitness business owners, instructors, and clients. 

Repeat bookings made quick and easy

Scheduling repeat one-on-one sessions on an individual basis is a time burner. But with Recurring Appointments, you can reserve periodic appointment slots on behalf of clients. So whether a member wants to come at the same time every week, every other week, every three weeks, or monthly, it's quick and easy to manage in TeamUp.

The timeframe you define

Recurring appointments look different for everyone, which is why you can customize exactly how long the reservation will run for. You can create a repeat booking for a set number of appointments or until the client's membership expires.

Continuity for consistency in fitness

Members like the continuity of training on the same day at the same timeβ€”and Recurring Appointments make that possible. By scheduling repeat one-on-one sessions, there's no danger of another client swooping in, pinching their slot, and disrupting their fitness routine. (Let's face it, we're creatures of habit!)

No more having to remember to book

Clients are booked into recurring slots, which means you don't have to remember to book them in for their next appointment, nor do you have to send out reminders nudging them to reserve their next session. Recurring Appointments save a lot of hassle all round.

Improved projections

Scheduling recurring sessions gives you more visibility of future appointment bookings. Not only does it make it easier for you to plan for upcoming demand, it also gives you a better overview for staff scheduling.

Increased customer loyalty for higher revenue

Aside from reducing booking time (a big plus for you and your instructors), Recurring Appointments also enable block purchases of sessions, which in turn fosters consistency, increasing business revenue. In short, recurring one-on-onesβ€”as opposed to booking appointments individuallyβ€”encourage loyalty, which does wonders for your fitness business.

How to make a recurring reservation in TeamUp

You can schedule recurring one-on-one appointments for members right from your dashboard - simply follow the steps outlined below:

1. Log in to your TeamUp account and go to Classes/Appointments > Reservations. Click βž• New recurring reservation.

2. Select the Customer from the drop-down list and click Continue.

3. Under Reservation Type, select Appointment. Click Continue.

4. Select the Membership from the list and click Continue.

5. If the membership is associated with various Appointment Types, select the desired one from the drop-down list. You can also filter by Instructor and Venue. Click Continue.

6. Choose the Start Date, the Appointment Slot, when it Repeats (every 1, 2, 3, or 4 weeks), and the Recurring Type (whether the reservation runs until the membership expires or for a set number of sessions). Click Create Recurring Reservation.

For further instructions about configuring a Recurring Appointment, watch our interactive demo or check out our support guide.

 

Optimize the booking process with Recurring Appointments

From reduced booking time to the continuity of the same slot each week, the ability to schedule one-on-one sessions on a rolling basis is a huge plus for both you and your members. If you've got any questions about how to get started, reach out to us via the live chat and we promise to get back to you as soon as possible.