£45.00 per month—Bills one cycle at a time.
Welcome to NALU MOVE.
NALU MOVE has been created for those who want to make movement a regular part of their week. Whether you're completely new to Pilates or Yoga, returning after a break or simply looking to build a consistent routine, Move gives you the flexibility to move in a way that works for you while becoming part of the Studio Nalu community. This guide explains how your membership works and how to make the most of your Studio Nalu experience. Your membership is also governed by the STUDIO NALU HEALTH DECLARATION, WAIVER AND MEMBER AGREEMENT, Privacy Notice and Cookie Policy.
Your Move Membership
Your membership includes:
· Four Studio Nalu classes each calendar month.
· Access to all NALU classes.
· Mix and match class styles.
· Rolling monthly membership.
· No long-term commitment.
Membership Benefits
Your membership benefits:
· Are personal to you.
· Must be booked through TeamUp where applicable.
· Are subject to availability.
· Have no cash value.
· Cannot be transferred.
Using Your Classes
Your membership includes 4 classes each calendar month. Unused classes expire at the end of each calendar month and cannot be carried forward. Additional classes may be purchased at the current Pay As You Go rate.
Booking & Attendance
Classes are booked through TeamUp. Bookings are subject to availability. Standard members may book classes up to 7 days before the scheduled class.
Online bookings close 1 hour before the scheduled class begins. Please only reserve classes that you genuinely intend to attend.
Waiting List
If a class is fully booked, you may join the waiting list through TeamUp. If a place becomes available:
· TeamUp will notify you.
· You have 30 minutes to accept the booking.
· If you do not accept within 30 minutes, the place may be offered to the next member on the waiting list.
Joining the waiting list does not guarantee a place.
Cancellation Policy
Bookings cancelled 24 hours or more before the scheduled class may be cancelled without penalty. Bookings cancelled less than 24 hours before the scheduled class, or no-shows, will result in the booked class being deducted from your monthly class allowance.
Additional Services
As a Studio Nalu member you may also purchase additional services, including:
· Recovery Room sessions.
· Recovery packages.
· Personal Training.
· Workshops and events.
Please refer to the relevant guide before booking these services.
Membership Pause
Memberships may be paused due to:
· Injury (up to three months).
· Illness (up to three months).
· Medical treatment or recovery (up to three months).
· Pregnancy (up to six months).
Approved pauses stop your membership for the agreed period before automatically restarting. Membership pauses are intended to support members who are temporarily unable to participate and are not intended as an alternative to cancelling membership.
Preparing for Your Visit
Please:
· Arrive a few minutes before your booking.
· Wear comfortable clothing suitable for movement.
· Bring a water bottle.
· Inform your instructor if your health has changed.
· Exercise within your own ability.
To protect the safety of everyone attending, Studio Nalu may refuse entry once a class has started.
Studio Etiquette
Please help us maintain the Studio Nalu environment by:
· Treating everyone with kindness and respect.
· Following instructor guidance.
· Returning equipment after use.
· Keeping mobile phones on silent.
· Taking calls outside studio spaces.
· Respecting the privacy of other members.
Managing Your Membership
Your membership is managed through TeamUp. Through TeamUp you can:
· Book and manage classes.
· View upcoming bookings.
· Purchase additional services.
· Update your personal details.
· Manage your membership.
Membership upgrades take effect immediately and are charged on a pro-rata basis. Membership downgrades take effect from the next billing date. Membership pauses are managed in accordance with the Studio Nalu Membership Pause Policy. Payments are collected on the 1st of every month and partial months are charged pro-rata. 30 days’ notice before next billing date is required when cancelling.
Frequently Asked Questions
Can I attend more than four classes?
Yes. Additional classes may be purchased through TeamUp at the current Pay As You Go rate.
Do unused classes roll forward?
No. Your monthly class allowance resets each calendar month.
Can I upgrade my membership?
Yes. Membership upgrades take effect immediately and are charged on a pro-rata basis.
Can I pause my membership?
Yes. Please refer to the Membership Pause section of this document.
Where can I read the legal terms?
Your membership is governed by the STUDIO NALU HEALTH DECLARATION, WAIVER AND MEMBER AGREEMENT.
Need Help?
If you have any questions about your membership or Studio Nalu services, please contact us. Your membership is governed by the STUDIO NALU HEALTH DECLARATION, WAIVER AND MEMBER AGREEMENT, Privacy Notice and Cookie Policy.
Thank You
Thank you for choosing NALU MOVE. We're excited to be part of your movement journey and look forward to welcoming you to Studio Nalu.