Nalu Welcome Pass
  • Will begin on Aug. 24, 2026
Starts on Aug. 24, 2026. Expires Sept. 23, 2026.

Welcome Pass

New to Nalu. Start your journey with our Welcome Pass.

The best way to experience everything Nalu has to offer.

Our Welcome Pass is designed to introduce you to every signature class, giving you the chance to discover the style of movement you love most before choosing the membership that's right for you.

Alongside your classes, you'll also experience our Strength Room, enjoy a recovery session and relax with a complimentary drink, giving you a true feel for life at Nalu.

Whether you're here to build strength, improve mobility, unwind or become part of our community, the Welcome Pass is the perfect place to start.

What's included:

  • 5 Classes (one of each signature class: Nalu Power, Nalu Power (Hot), Nalu Flow, Nalu Hot Flow and Nalu Align. Excludes Nalu Nurture.)

  • 2 Strength Room Sessions

  • 1 Recovery Session

  • 1 Complimentary Drink

  • Valid for 30 days

  • New customers only

Opening Offer

Join any Core, Unlimited or Performance Membership within our first month of opening and receive a complimentary pair of Nalu Grip Socks.



Terms and Conditions

Welcome to Nalu
New to Nalu? Start your journey with our Welcome Pass.
Designed to give you a true taste of everything Studio Nalu has to offer, the Welcome Pass lets you experience our classes, Strength Room and recovery space, with a complimentary drink included along the way.
Whether you're looking to move, build strength, recover or simply find a wellness space to call home, the Welcome Pass is the perfect introduction to the Studio Nalu community.
This guide explains how your Welcome Pass works and how to make the most of your Studio Nalu experience.
Your Welcome Pass is also governed by the STUDIO NALU HEALTH DECLARATION, WAIVER AND MEMBER AGREEMENT, Privacy Notice and Cookie Policy.

Your Welcome Pass
The Nalu Welcome Pass costs £64 and includes:
5 Studio Nalu classes.
2 Strength Room sessions.
1 complimentary 60-minute Infrared Sauna session.
1 complimentary drink.
Valid for 30 days from the date of purchase.
Available to new customers only.
Available to purchase from Studio Nalu's opening date until 23 September 2026 inclusive.
All Welcome Pass benefits must be used within the 30-day validity period.
Unused benefits expire when the Welcome Pass expires and cannot be carried forward.

Who Can Purchase a Welcome Pass?
The Welcome Pass is available to new Studio Nalu customers only.
For the purposes of the Welcome Pass, a new customer is someone who has not previously purchased a Studio Nalu membership, Class Pack or Welcome Pass.
The Welcome Pass may only be purchased once per person.
Studio Nalu may cancel a Welcome Pass where it has been purchased by someone who does not meet the eligibility criteria.

Welcome Pass Validity
Your Welcome Pass is valid for 30 days from the date of purchase.
This means your individual expiry date depends on when you purchase your Welcome Pass.
The 23 September 2026 date is the final date on which a Welcome Pass can be purchased. It does not shorten the 30-day validity period.
All included benefits must be used before your individual Welcome Pass expires.

Using Your Classes
Your Welcome Pass includes 5 Studio Nalu classes.
Each confirmed class booking uses one class entitlement.
Unused classes expire at the end of the 30-day validity period and cannot be carried forward.

Booking & Attendance
Classes are booked through TeamUp.
Bookings are subject to availability.
Welcome Pass customers may book classes up to 7 days before the scheduled class.
Online bookings close 1 hour before the scheduled class begins.
Please only reserve classes that you genuinely intend to attend.

Waiting List
If a class is fully booked, you may join the waiting list through TeamUp.
If a place becomes available:
TeamUp will notify you.
You have 30 minutes to accept the booking.
If you do not accept within 30 minutes, the place may be offered to the next person on the waiting list.
Joining the waiting list does not guarantee a place.

Cancellation Policy
Class bookings cancelled 24 hours or more before the scheduled class may be cancelled without penalty.
Class bookings cancelled less than 24 hours before the scheduled class, or no-shows, will result in the booked class being deducted from your Welcome Pass.

Strength Room
Your Welcome Pass includes 2 Strength Room sessions.
Strength Room sessions:
Must be booked through TeamUp.
Are subject to availability.
Must be used within the 30-day Welcome Pass validity period.
Cannot be carried forward.
Cannot be transferred.
The Strength Room is intended for independent training.

Recovery Room & Infrared Sauna
Your Welcome Pass includes 1 complimentary 60-minute Recovery Room & Infrared Sauna session.
The session:
Must be booked through TeamUp.
Is subject to availability.
Must be used within the 30-day Welcome Pass validity period.
Cannot be carried forward.
Cannot be transferred.
Before You Attend Please:
Arrive well hydrated.
Avoid attending if you feel unwell.
Inform Studio Nalu if your health has changed.
Wear comfortable clothing.
Remove jewellery where appropriate.

If you are using an infrared sauna for the first time, we recommend beginning with a shorter session to allow your body to adjust.
Health Considerations
Recovery services may not be suitable for everyone.
Please seek appropriate medical advice before attending if you:
Are pregnant.
Have a heart or cardiovascular condition.
Have uncontrolled high or low blood pressure.
Have recently undergone surgery.
Have an acute injury or illness.
Are taking medication that may affect your ability to tolerate heat.
Have any medical condition that may be affected by elevated temperatures.
Studio Nalu instructors cannot provide medical advice.

During Your Session Please:
Stay hydrated.
Listen to your body.
Leave the sauna immediately if you feel dizzy, faint or unwell.
Respect the quiet environment.
Follow all guidance provided by Studio Nalu.
Members are responsible for managing the duration of their own sauna session.
Recovery Room Rules
To ensure every member enjoys the same experience:
Recovery Rooms are for one person only, unless otherwise authorised by Studio Nalu.
Food is not permitted.
Glass bottles or glass containers are not permitted.
Headphones may be used provided they do not disturb others.
Personal oils, fragrances or other products must not be used.
Sessions cannot be extended beyond the booked time, even where another booking is not immediately following.
At the end of your session, please:
Take all personal belongings with you.
Wipe down the sauna seating and touch points using the cleaning products provided.
Dispose of any rubbish.
Leave the room clean and tidy.
Report any maintenance concerns or equipment faults.
Leave promptly at the end of your booked session.
Preparing the room for the next member helps us maintain the quality of the Studio Nalu experience.
Recovery bookings cancelled 24 hours or more before the scheduled session may be cancelled without penalty.
Recovery bookings cancelled less than 24 hours before the scheduled session, or no-shows, will result in the Recovery Session being deducted from your Welcome Pass.

Complimentary Drink
Your Welcome Pass includes 1 complimentary drink.
The complimentary drink:
Must be redeemed during the 30-day Welcome Pass validity period.
Has no cash value.
Cannot be transferred.
Cannot be exchanged for another benefit.

Joining Studio Nalu
We hope your Welcome Pass gives you the opportunity to discover which Studio Nalu membership works best for you.
You may join any available Studio Nalu membership at any time through TeamUp.
Your Welcome Pass does not automatically convert into a membership.
No recurring membership payment will be taken unless you separately purchase a membership.

Welcome Pass Membership Offer – Complimentary Nalu Grip Socks
Welcome Pass customers who purchase a Nalu Core, Nalu Unlimited or Nalu Performance Membership before their individual Welcome Pass expires will receive one complimentary pair of Nalu Grip Socks.
To qualify:
Your Welcome Pass must have been purchased on or before 23 September 2026.
You must purchase the qualifying membership during the 30-day validity period of your Welcome Pass.
The qualifying memberships are Nalu Core, Nalu Unlimited and Nalu Performance.
The offer is limited to one complimentary pair of Nalu Grip Socks per eligible customer.
There is no cash alternative.
Nalu Grip Socks are subject to availability of sizes and stock.
The qualifying membership does not need to be purchased by 23 September 2026.
Your deadline for purchasing the qualifying membership is the expiry date of your individual Welcome Pass.

Additional Services
Welcome Pass customers may purchase additional Studio Nalu services where available, including:
Pay As You Go classes.
Recovery sessions.
Personal Training.
Workshops and events.
Additional services are charged at the applicable standard rate and do not extend the validity of your Welcome Pass.

Preparing for Your Visit Please:
Arrive a few minutes before your booking.
Wear comfortable clothing suitable for movement.
Bring a water bottle.
Inform your instructor if your health has changed.
Exercise within your own ability.
To protect the safety of everyone attending, Studio Nalu may refuse entry once a class has started.

Studio Etiquette
Please help us maintain the Studio Nalu environment by:
Treating everyone with kindness and respect.
Following instructor guidance.
Returning equipment after use.
Keeping mobile phones on silent.
Taking calls outside studio areas.
Respecting the privacy of other members.

Managing Your Welcome Pass
Your Welcome Pass is managed through TeamUp.
Through TeamUp you can:
Book and manage classes.
Book your eligible Strength Room sessions.
Book your Recovery Room session.
View upcoming bookings.
View your remaining entitlements.
Purchase additional Studio Nalu services.
Purchase a Studio Nalu membership.
Update your personal details.

Frequently Asked Questions
When is the last day I can buy a Welcome Pass?
The Welcome Pass is available to purchase up to and including 23 September 2026.

How long is my Welcome Pass valid?
Your Welcome Pass is valid for 30 days from the date of purchase.

If I buy my Welcome Pass on 23 September, do I still get 30 days?
Yes.
23 September 2026 is the final purchase date, not the expiry date.
You still receive the full 30-day Welcome Pass validity period.

Do unused benefits roll forward?
No.
Unused classes, Strength Room sessions, your Recovery Session and complimentary drink expire when your Welcome Pass expires.

Can I extend my Welcome Pass?
No.
The Welcome Pass has a fixed 30-day validity period.

Can I purchase another Welcome Pass?
No.
The Welcome Pass is available once per person and to new customers only.

Can I share my Welcome Pass?
No.
The Welcome Pass and all included benefits are personal to you and cannot be transferred or shared.

Does my Welcome Pass automatically become a membership?
No.
You choose whether to purchase a Studio Nalu membership.

How do I qualify for the complimentary Nalu Grip Socks?
You must:
Purchase an eligible Welcome Pass on or before 23 September 2026; and
Purchase a Nalu Core, Nalu Unlimited or Nalu Performance Membership before your individual 30-day Welcome Pass expires.

Which memberships qualify for the Grip Socks offer?
Nalu Core.
Nalu Unlimited.
Nalu Performance.
Nalu Begin and Nalu Founding do not qualify for this promotion.

Where can I read the legal terms?
Your Welcome Pass and bookings are governed by the STUDIO NALU HEALTH DECLARATION, WAIVER AND MEMBER AGREEMENT.

Need Help?
If you have any questions about your Welcome Pass or Studio Nalu services, please contact us.
Your Welcome Pass is governed by the STUDIO NALU HEALTH DECLARATION, WAIVER AND MEMBER AGREEMENT, Privacy Notice and Cookie Policy.

Thank you for choosing the Nalu Welcome Pass.
We hope it gives you the opportunity to experience Studio Nalu, discover what works for you and find the right way to make Nalu part of your wellbeing routine