We care about your success

I think that is one of the prime reasons that we've grown as quickly as we have just cause that's freed up all that time for me to focus on the business rather than within the business.

One of the biggest things I was looking for was a company that has my best interests at heart and also is going to give me the most bang for my buck and also have great customer service. I realized there are not a lot of companies out there that offer what TeamUp offer.

The biggest selling point and the reason why I am I really enjoy using this platform is because I'm allowed to call people. I could just dial a phone and someone picks up and can say, yeah, let's fix this or let's help you with this. Honestly, that's so rare.

I put a post on various PT Facebook groups and asked people what their experience was. I watched for about a month and TeamUp came up time and time and time again, and I thought better given these guys ago.

It's also a lot cheaper than quite a lot of the other competitors who are trying to do a lot of things. In my opinion, we've tried them and they've all fallen short and TeamUp does everything that it needs to do. And then if you need to do something extra, it's so handy for being able to do that.

If you're doing all of those things, this is awesome. I think if you were just doing it in person or just virtual, it would be awesome too. It just makes your life so much easier and it's totally worth it.

We've been really happy that TeamUp has allowed us to cultivate our content and provide that comprehensive management of our business services to accommodate for what people really want. So it's been flexible.

Before I was on TeamUp, I had spreadsheets, which I had to juggle, and occasionally I would miss payments. And then six months later realize that someone hadn’t paid me and then it was too late to ask them. I would absolutely recommend it, it just keeps everything on the straight and narrow and helps you keep track of everything.

I would recommend TeamUp for other Pilates studios, as it takes the programming and the administration of payments signing up to courses, taking payments, ticking people off if they've come.

Somebody took me through the migration, we used Mindbody briefly before, and basically helped move all of my customers over to TeamUp in a really smooth way.

I couldn't be without TeamUp now. I think if I didn't have it, I'd be spending probably 50% of my time doing all the administration work.

They gave me the features that I needed and TeamUp and really met my needs and my budget. It helps my clients to be able to book themselves online.

Being able to like prorate payments and the different options that you have for billing and you can change the structure of your membership and there are just all these different things you can do.

The biggest selling point for me was that you were going to go into my current booking system and move all the clients over for me. You were going to help me move all the payments from Stripe into TeamUp and that alone sold me on the idea of painless transfer from one system to another.

TeamUp is an absolute lifesaver for me. It is everything in one basket. TeamUp helps me with my bookings. My clients can book their classes very easily. They have their own app that they can access and they can see the schedule. I put all my memberships, all my payments through TeamUp so it's secure, it's GDPR secure and contact details are secure and it's all in one place.

I started using TeamUp about two years ago and find it really easy sending links to the customers and they find it really easy to book classes.

But for me, the payments, the scheduling and the customer experience is probably the three most important things when it comes to running a gym or running a group facility. I'm very happy with it. I've now recommended maybe 30, 40 coaches to the program.

We found that we were missing stuff. We weren't sure where people were, whether they were showing up, whether their payments were going through. We started looking for a system where that was all-encompassing and so far and into the future TeamUp has been brilliant for that.

It's time-consuming if you do it on your own and with the platform, you save more time for other things that involve, for example, marketing, or other things that need saving time.

I've been using TeamUp, I think for about a year now. It's been amazing and I've told so many people about it. It's just the best thing for me. Because I don't have to worry about legalities or keeping things safe because it's already safe. It's already in the system.

I have loved being able to use TeamUp. It has really helped me with laying the foundation for my business, for getting both the membership offering, the single class booking offering, for creating a calendar of recurring events that I know that my clients can depend on.

It's been a real godsend for me. And like I said, price-wise and support, support is probably number one. That was the thing that really really sold me on the product is that everybody else said they need to make my business work for their product. You change your business and it'll work with what we have and TeamUp is just absolutely phenomenal and helping me find ways around or workarounds or how to use it. So that's been a big piece.

When I found TeamUp, I found that it was easy and allowed me to have a student schedule for fitness classes, purchase memberships and join the classes live. My favourite one is the membership and being able to do monthly style.

I think from a small gym, small PT studio, small group training studio, point of view, this is probably one of the most valuable pieces of software in the marketplace, from affordability to what it does.

But also above all else what I've always found is customer service with TeamUp is second to none. I've not experienced customer service with any other business that I've come across that is like TeamUp's and it makes me want to make mine like that.

I would definitely tell them to go for it, especially when it comes to group classes. They have a system where depending on how many active clients, which I like, I feel that's a good point to bring up because there are active clients and then there's a client base.

Whether you want memberships, pay as you go or you want flexibility for your classing and your pricing and you want ease of use for your customers, it is the best system out there.

But when you've got an all-in-one solution like this, it's really worth its weight in gold that it enables you to be able to scale the business. And like, yeah, we even with lockdowns and stuff that we've had our biggest year we've ever had sort of thing, and that's without seeing people face to face for virtually a whole year. So it's been a game-changer.

We have found we've been able to customize it to be exactly what we need. It's simple. We're able to adjust class schedules, use the reporting features to determine what our most popular classes are, class times adjust those schedules to what our patients would like to see, send out handouts before class, video recommendations after class. It's been amazing for us and I would highly recommend it for anyone that has a similar program.

There's no rush. There's no hassle. They deal with a problem and they make sure it's solved. I cannot put enough emphasis on customer service. So if you need a software that's going to give you the help that you need when you need it this is the one for you.

But I think in terms of value for money and what I get from TeamUp, it's faultless. I know that people love other software systems. I know there are cheap ones out there. I know there are more expensive ones out there, but I feel like TeamUp are absolutely right for my business.

TeamUp came up as the one option that seemed to look really fresh, clean, easy to use from our side. We are not technical people, so it was really easy to manage and really sort of consumer-friendly as well and sort of really important for us was support, obviously. So we changed over to TeamUp.

I definitely did my research and I came up at TeamUp is actually really great for dance studios. You have to get a little bit used to, but I think it went quite, quite fast.

There's no rush. There's no hassle. They deal with a problem and they make sure it's solved. I cannot put enough emphasis on customer service. So if you need a software that's going to give you the help that you need when you need it this is the one for you.

And I've never looked back, really, because it's been really helpful in terms of automating processes. And admin on my side is quite light now. It peaks, you know, before the beginning of a new block of classes as a bit of admin to be done there. But in the long run, it really saves me time and effort to use TeamUp.

I would say TeamUp would be the best money you will spend because it is money you will save in the long run and it will make your life easier. You will make your life easier, you will make your business more personal, but also more professional at the same time. So I would highly recommend TeamUp.

I would recommend it and I say certainly when we talk when I'm talking to potential franchisees, it is part of the sales process that we have this comprehensive online booking and booking payment system, which means they're not having to be concerned about taking cash and getting coaches, taking cash and sending it in or whatever. And it also gives them the opportunity to do reports and analysis.

And what I also love about it is if you have an idea or something that there's not on or hasn't been available before in the system, then the developers are willing to listen to you and add that which I've noticed over the years that a lot of features on that weren't there, to begin with. So I highly recommend.

I think TeamUp is great because it grows with the company. We started off really small, you know, just an online platform where people can exercise and do Pilates but then eventually we grew and TeamUp really accommodated what we needed with the multiple locations.

We certainly recommend TeamUp just in terms of the approachability, the customer service from the back end so they can give us technical support when we need it, franchisees are able to at the touch of a button get somebody on to help them.

I went to a CrossFit around the corner from me in Twickenham, and they were using TeamUp so I signed up using TeamUp and I was like, this is so easy I need to bring this into Bootcamp. So that's where I went. And if I'm honest, it was probably the best decision just to keep the business alive, really.

I would recommend it and I say certainly when we talk when I'm talking to potential franchisees, it is part of the sales process that we have this comprehensive online booking and booking payment system, which means they're not having to be concerned about taking cash and getting coaches, taking cash and sending it in or whatever. And it also gives them the opportunity to do reports and analysis.

I think TeamUp is great because it grows with the company. We started off really small, you know, just an online platform where people can exercise and do Pilates but then eventually we grew and TeamUp really accommodated what we needed with the multiple locations.

So for me it's been a huge difference in not only my time but the way that I interact with my business. It's now such a pleasure to sit down on my laptop, open TeamUp and do whatever I need to do because it's easy. I know what I'm doing it's quick, effective and yeah, it's made my life 10 times easier.

And now over the past year because of TeamUp and the help that it's given me, I've managed over two hundred and fifty people to help with their fitness and nutrition and health goals. So it's a wonderful process and I couldn't be where I am without it.

I highly recommend TeamUp. I think one of the functionality of it is very good. It's very simple for me to have like this is the first system which I have experience with for making bookings and it is all self-taught. You guys also have great resources on your site, so your how-tos are great. And then also if I ever have a question, if I can't find something on the how-to you have that chat option, which I've used a lot. And then the response from you guys is always super quick.

I highly recommend TeamUp. And it's very simple. It's not complicated. And they respond when you do have questions and you don't understand something.

One of the things I love the most about TeamUp is that it supports both sides of the business, the outdoor and online business. I've been able to set the system up so that our members have a much more customer-friendly experience where they don't get confused if they're an online member without seeing outdoor classes, or if they're an outdoor member without seeing online classes.

And now over the past year because of TeamUp and the help that it's given me, I've managed over two hundred and fifty people to help with their fitness and nutrition and health goals. So it's a wonderful process and I couldn't be where I am without it.

Karen, one of my fabulous Pilates teacher friends and my mentor when I was a student, had been talking to me about TeamUp probably for about a year before I finally took the step into it. I really wish I had done it a lot sooner.

We were using another platform before, we changed last year, just at the start of lockdown to TeamUp and I never want to go back to anything else. I find it really, really good like you can easily work out what you want to do and for the clients as well, I find that a lot of it's quite self-explanatory. It's really easy to use. You can just go on and click, click, click done and you can understand it.

So for me it's been a huge difference in not only my time but the way that I interact with my business. It's now such a pleasure to sit down on my laptop, open TeamUp and do whatever I need to do because it's easy. I know what I'm doing it's quick, effective and yeah, it's made my life 10 times easier.

But also as a business owner, I didn't have a drop in income overnight because we didn't have these systems in place. So I think that has been really reassuring, a big boost in confidence and has allowed us to survive in this period.

Initially, I came to TeamUp for my scheduling and my payments, and that is still the primary coming role it plays in my business. But the financial reports, I'd also say actually as a CRM, it's amazing in the way that I can speak to clients to set up to send out automated emails after a first session or maybe a full session.

So now I run drop-in live classes on Zoom. I have a subscription package and monthly subscription On-Demand package. I sell individual videos. I sell training courses for yoga teachers to mentor them through using technology. And all of that goes through my TeamUp system. So I don't know how I would actually manage without it. And it's enabled me to totally reconfigure the business to something that can work online.

TeamUp was one of the software suggested, so we tried it and we fell in love straight away, because the support has been great. The setup was very, very easy and quick to do and very easy for the customer as well, which is the main thing, really.

TeamUp works incredibly well because it fits our model very well and the service they provide allows us to communicate with them quickly and easily and address any problems when they come along. They're also open to new ideas and development, which we'll work on with them to help improve their solution and therefore our solution.

I've had other companies approach me and try and give me services for cheaper and whatever else. But for me, the service from TeamUp, it's, it's, it's just amazing. Like we never have any issues with a website, like we never have issues of creation, like everything that we possibly needed to do in order to help us run on the business like we get that from the service, which has been great.

We started with another company and we weren't too happy with them. So I shopped around, had a good look at all of the systems that were available, and I settled on TeamUp. Part of the reason was that the team in TeamUp are completely amazing and that's really quite important.

And certainly, when I set up, it was great because, you know, there's that feeling where it seems that you want to you really want to know, how to describe it. The support team really do want to help you with all of your things. And it could be an outrageous request of like, how do I do this? How do I do it? And then they make it really simple.

And then I contacted you lot. And it was a whole new world. And I always make a shout out for Yasmin, I mean just amazing and for me having learning difficulties and actually trying to think through it and getting confused, not for once did I feel like an idiot. And believe me, for my whole life I felt like an idiot when I haven't quite got something. It doesn't mean I'm stupid. It just means that I learn in a different way. And they (TeamUp) were just brilliant. And I'm never leaving now.

The customer support is one of the biggest selling points for me when I tell people about TeamUp. I've had a couple of times where I've needed to actually bring up or email in where I haven't quite found what I wanted on the FAQ page. Although, that is quite thorough and the response is so quick and you get to talk to a real person, not somebody who's not familiar with the system. They're always really familiar with it. So it's really, really nice to actually talk to someone and talk to people who really understand the system.

This is the time that I wanted to be in the studio, wanted to be with my clients, teaching classes and do what I love and not sitting behind a desk or sitting by the phone taking bookings. And overnight, after the introduction of TeamUp via a trial, I very quickly moved to the booking platform with my customers. And I have to say is the best thing I've ever done.

Team Up was recommended to me by another CrossFit gym and I would definitely recommend Team Up to CrossFit gyms or anybody that needs a booking system because it just keeps track of everything for me seamlessly every month. I don't have to remember to do anything. It's all automated, which is very useful if you are forgetful like me.

We've used TeamUp since September, since we launched our partnership and it's been absolutely invaluable for sharing our schedule, getting our customers booked and getting them to launch the Zoom meetings, sharing workouts on demand and booking our physical classes. And what I really love about it is it's so incredibly powerful. I have a whole timetable at my fingertips.

TeamUp is the easiest thing in the world to use and whatever I've had a question about because I'm struggling support has got back to me within a few hours and the answer is always really, really obvious and so easy for me to do myself.

The big thing for me is the customer support. I would not necessarily always compare to what different softwares can do, but how they help you when things don't quite go right. I can guarantee at some point along the line you're going to need them. And the guys at TeamUp are really very good for that.

It was a perfect tool in those days and still is because we still have busy classes and it's a great way to control the flow of the people.

Initially, I came to TeamUp for my scheduling and my payments, and that is still the primary coming role it plays in my business. But the financial reports, I'd also say actually as a CRM, it's amazing in the way that I can speak to clients to set up to send out automated emails after a first session or maybe a full session.

But when I encountered TeamUp, it was an immediate connection. TeamUp's platform was so user friendly, logical, well designed, and there was so much flexibility with each parameter being able to filter out the details so that our reports could really show how we were doing, how our students were responding to it, and also in terms of notification and keeping track of things like memberships.

But when I encountered TeamUp, it was an immediate connection. TeamUp's platform was so user friendly, logical, well designed, and there was so much flexibility with each parameter being able to filter out the details so that our reports could really show how we were doing, how our students were responding to it, and also in terms of notification and keeping track of things like memberships.

And certainly, when I set up, it was great because, you know, there's that feeling where it seems that you want to you really want to know, how to describe it. The support team really do want to help you with all of your things. And it could be an outrageous request of like, how do I do this? How do I do it? And then they make it really simple.

And then I contacted you lot. And it was a whole new world. And I always make a shout out for Yasmin, I mean just amazing and for me having learning difficulties and actually trying to think through it and getting confused, not for once did I feel like an idiot. And believe me, for my whole life I felt like an idiot when I haven't quite got something. It doesn't mean I'm stupid. It just means that I learn in a different way. And they (TeamUp) were just brilliant. And I'm never leaving now.