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Silver Membership

SILVER MEMBERSHIP

MEMBERSHIP DETAILS:

This membership includes 8 group classes, valid for 4 weeks from the date of your first registration, which can be used for any of our 60-minute group classes. Plus 10 solo practice sessions, you must have your own insurance to attend solo practice sessions, please contact the studio for information on how to get this.

ELIGIBLE CLASSES:
You can use this membership for any of the following class types:

- Beginner Pole
- Intermediate Pole
- Advanced Pole
- Heels
- Flexibility
- Pole Choreography (Pole Choreo)
- Mixed Level

Note: Memberships cannot be used towards any of our courses.

VALIDITY & EXPIRY:

The membership activates on the day of your first purchase and rolls monthly from this date. Once this period ends, any unused credit will expire.

CANCELLATION POLICY:

A 24-hour cancellation policy applies to all bookings. If you do not cancel within this timeframe, the credit will be deducted from your membership.

Phoenix Pole Studios Ltd Rolling Membership Terms and Conditions

By enrolling in the monthly rolling membership at Phoenix Pole Studios, you agree to comply with these terms and conditions.

1 Membership Usage:

a. Membership benefits are non-transferable and are solely for the use of the named member.
b. Members must adhere to studio rules and guidelines when participating in classes or whilst using studio facilities.

2. Member Rewards Scheme:

a. The monthly rolling membership at Phoenix Pole Studios offers access to discounted pole classes available at our studio.
b. Members are entitled to reduced rates per class compared to standard pay-as-you-go fees.

3. Membership Fees:

a. The cost of your membership will depend on the type of membership you choose. You must pay your monthly membership fee in advance, and it is non-refundable.
b. Phoenix Pole Studios will set the level of fees and will review such fees periodically. Phoenix Pole Studios reserves the right to change the level of fees from time to time. For any changes to the monthly fee, Phoenix Pole Studios will give you at least 30 days’ notice.

4. Cooling-off Period:

Should you change your mind; all new members have a 14-day cooling-off period. The 14-day cancellation period commences the day of your membership start date, which is the date of enrolment, Phoenix Pole Studios will refund you the membership fee minus the value of any classes attended during this time, calculated at standard pay-as-you-go rates.

5. Cancellation of membership: Termination by you

You may terminate your membership by giving Phoenix Pole Studios at least 1 full calendar month’s notice in writing, so that your membership will terminate at the end of the following calendar month, before the next billing cycle. after notice was given.

6. Class Reservations:

a. All members should reserve their space to participate in a class in advance to guarantee availability.
b. Failure to attend a reserved class without cancellation by the member may result in penalties or loss of future booking privileges.

7. Class Cancellation Policy:

Phoenix Pole Studios reserves the right to cancel classes if minimum attendance requirements are not met.

For evening classes, cancellation decisions will be made at least 4 hours before the scheduled start time. Morning classes may be cancelled by 9 PM the previous day. In the event of a cancellation due to low attendance, affected members will be notified via email or text message. It is the members' responsibility to ensure Phoenix Pole Studios has their up-to-date contact info.

Should a class be cancelled by Phoenix Pole Studios then the member will need to re-book onto another class that week – Members cannot carry over classes.

8. Reduced Hours During Special Periods

Phoenix Pole Studios operating hours may be adjusted during the festive period and similarly, when training courses or workshops are hosted there might be adjustments to the regular class schedule. Specific details regarding reduced hours will be communicated to members in advance via social media and will be visible on the timetable at least one month before the event.


9. Liability:

a.When you become a Member and each time you use the Studio or participate in a Class, you must ensure that you are in good physical condition and know of no medical or other reason why you should not exercise - If unsure you should not use the Studio or participate in a Class until you have sought appropriate medical guidance and been given the go-ahead. b. The Pole Lab will not accept liability for any injuries or losses whatsoever that you sustain whilst participating in any class or whilst using studio facilities.

10. Changes to Terms and Conditions: ​​​​​​​​​​​​

Phoenix Pole Studios reserves the right to modify or amend these terms and conditions without prior notice to members.

11. Governing Law:

​​​​​​​​​​​​ Your membership with us is governed by the laws of England and Wales and, if you live in Scotland, by the laws of Scotland. Any disputes will be resolved in accordance with these laws.

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