Terms and conditions

Please make sure you check your booking after purchase, to ensure you have booked the correct class and know the date time of your class.

Memberships
All Memberships have a 3 month minimum contract, at the end of the 3 months, you have the right to cancel or to continue with your membership
You can select Membership start date and billing date
You MUST use your credits within the billing cycle, any unused credits CANNOT be carried over
Any memberships cancelled within the 3 month period, will incur a £50 cancellation fee and will be charged for each class taken at pay and go rate

Refunds - Memberships / Class Passes
Once payment has been made and first class attended, No refunds are given under any circumstances, other than a note from your doctor with reason not to attend pole class.

Lateness
We cannot accept late arrivals into class, once the doors are locked and the warm up has started, instructors cannot leave the group to come and open up for you, if you are late to class, you will forfeit that class and no refunds are given

Cancellations
All cancellations MUST be done through the booking system, to open up the space to the waitlist
Any class cancelled within 24hour period will not be refunded
Absolutely NO messaging / calling / facebook messaging or instagram Dming the instructor before class to say you will be late or cannot make it.
Due to covid19 - These rules will be enforced strictly

Cancelling your membership - After your 3 month contract, you are able to cancel or continue on with your membership, if you would like to cancel, please cancel online and your DD with your bank.