Private 1:1 Membership Policy

Cancellation & Rescheduling

Private 1:1 memberships are offered on a rolling monthly basis, with no long term contract

You are welcome to cancel your membership at any time, however 30 days’ notice is required. Your membership and regular session slot will remain active throughout your notice period and your final payment will not be refunded or partially refunded

For individual sessions, 24 hours’ notice is required if you need to cancel or reschedule. Sessions cancelled or rescheduled with more than 24 hours’ notice can be rearranged for another time

Cancellations made within 24 hours of your session or missed sessions will be charged as normal, as your regular weekly appointment has been reserved specifically for you

In exceptional circumstances these conditions will not apply

If I need to cancel or reschedule your session due to unforeseen circumstances, I will arrange an alternative date with you. If this isn’t possible, the session will be refunded in full

Arriving for Your Session

Please arrive on time for your session. If you arrive late, your session will still finish at the originally agreed time so that it doesn’t affect other sessions

If you know you’re going to be late, please let me know as soon as possible

Your Session

Each 1:1 session is completely bespoke to you, your individual goals, needs and experience

Please let me know about any injuries, medical conditions, physical limitations or anything else that may affect your practice before your session, so that appropriate modifications can be made

You are always encouraged to work within your own limits and communicate with me throughout the session. Please remember that you are responsible for informing me of any changes to your health or circumstances that may affect your ability to practise safely

Agreement

By joining the Private 1:1 Membership, you confirm that you have read and understood this policy and agree to the booking, payment, cancellation and rescheduling terms outlined above