Membership starts on the day of purchase.
Minimum term of 1 month before cancellation.
Booking is subject to availability.
24 hours’ notice is required to cancel or reschedule a class.
Classes cancelled less than 24 hours before the start time, or no-shows, will be charged in full.
Classes cancelled with more than 24 hours’ notice will be credited back to your account for future use (within the monthly membership period).
Unused classes do not rollover beyond the monthly period.
Members may top up additional classes per month at a discounted rate; top-ups expire 1 month after purchase.
Memberships may be paused once for up to 1 month during the 12-month term at the discretion of the studio if there is a valid reason e.g., illness or extended holiday.
Memberships cannot be put on hold (except the single pause above) or transferred.
All memberships, passes and class bookings are non-refundable.
To cancel, email hello@moorpilates.co.uk at least 1 month before the next payment; cancellation takes effect the following month.
All other studio T&Cs apply (age, health & safety, teacher discretion, studio policies).