Pass starts on the day of purchase.
Minimum term of 1 month before cancellation.
Booking is subject to availability.
24 hours’ notice is required to cancel or reschedule a class.
Classes cancelled less than 24 hours before the start time, or no-shows, will be charged in full.
Classes cancelled with more than 24 hours’ notice will be credited back to your account for future use (within the monthly pass period).
Unused classes do not rollover beyond the monthly period.
Members may top up additional classes per month at a discounted rate; top-ups expire 1 month after purchase.
Passes cannot be put on hold (except the single pause above) or transferred.
All passes, passes and class bookings are non-refundable.
Pass cancellation
All passes run on a rolling monthly basis and renew automatically each month.
To cancel your pass, please email hello@moorpilates.co.uk with at least one full billing cycle’s notice. Cancellation requests must be received before your next payment date to avoid the following month’s charge.
If notice is received after your payment date, one final payment will be taken and the pass will end at the close of that billing period. Any classes included in your final month can be used up until the pass end date.
All other studio T&Cs apply (age, health & safety, teacher discretion, studio policies).