This membership bills every 4 weeks. The first payment is due on the membership's start date.


This membership bills every month. The first payment is due on the membership's start date. Your payment details will be securely stored in our system for the duration of the membership.

Keeping it Yoga

We welcome you warmly to our Castleford-yoga studio! We want to maintain a peaceful atmosphere and to make sure we are considerate to the people we share our building with.
Please follow these simple guidelines to ensure we maintain our lovely, peaceful atmosphere.

• Always make sure you close the main entrance door into Overview Studios, we are not insured for open doors. (Do not leave the door open because you believe someone in the vicinity might want to come in too unless you have verbally checked with them.)
• Please arrive 5-10 minutes before the class is due to start.
All classes need to start on time. There is no receptionist, therefore it is at the teacher’s discretion as to whether they are able to stop the class to let latecomers in. To allow everyone to enjoy each class, we recommend you arrive at least 5 minutes before the scheduled class time. If you are late for a session, the session will start without you and the teacher is entitled to not let you in, since you may be disrupting the initial relaxation.
• There is a 15min gap between classes, please do not ring the bell earlier than 7min before your class is due to start.
• Please remove your shoes before entering the studio.
• Please speak quietly once you are in the studio.
• Ensure your phone is switched off before entering the studio.
• Do not use your phone in the studio – of you need to make a call or send a text, please do so outside the studio.
• If there is a class running, please speak in whispers so that the class is not disturbed, even when you are waiting in the downstairs kitchen area.
• Please only use the toilets to use the lavatory and wash hands (please do not wash your body in the toilets).
• Please let the teacher know if you are suffering with an injury or health issue before the class is due to start.
• Please do not come to class if you have a bad cold which could be contagious.



Health Screen form
As a participant/ member of Castleford-yoga you will need to fill in a Health Screen form prior to attending your first class:
http://www.castleford-yoga.co.uk/NewWP/wp-content/uploads/2017/01/PARQ-Mpower-fitness-Castleford-Yoga-20-01-17.pdf


During your class/ course/ membership
Suitable clothing must be worn at all times. For hygiene reasons we ask that your feet or socks are clean and that you leave your shoes outside of the studio.
You are responsible to provide your own mat. (We only have a couple of emergency mats in case someone has forgotten theirs.)

Coats, bags and other outer clothing are not permitted within the practice areas- please bring minimal amount of bags and store them out of the way in the pigeon holes provided.

Mobile phones and electronic devices are not permitted during class and must be kept switched off- except in extreme circumstances, in this case, please inform your teacher at the beginning of the session.

We have a strict no alcohol policy; if your teacher feels you are under the influence of alcohol or drugs you will not be permitted to carry on with the class and you will be charged full price.

If using any storage area within the facility you are practicing at, you do so at your own risk. ‘Castleford-yoga and Mpower-fitness’ cannot be held liable for any theft or damage caused.

It is sometimes necessary for a teacher to physically touch a participant/ client to attain the proper form for an exercise or during an assessment. You hereby consent to such appropriate physical contact.

It is a matter for clients to be satisfied about their medical and physical condition and to adopt the recommendations suggested by any of the Castleford-yoga and Mpower-fitness teachers. Notwithstanding a user’s medical or physical condition, no responsibility or liability is accepted for any loss or damage caused or suffered by any person as a result of adopting the recommendations.


Additional information
We reserve the right to make changes to our prices, discounts, offers as and when we deem necessary for the effective running of Castleford-yoga (Mpower-fitness).
We do not accept cheques.
We cannot offer credit.


Class cover policy
On occasion to keep the classes running to schedule we may have to organise a cover teacher to take the class. Please note this cover teacher might not be from our list of regular teachers but all cover teachers are qualified and certified yoga teachers. Please welcome all teachers with an open mind, it is a tough job stepping in for a regular teacher.


Castleford-yoga Holidays
We run our studio on a 48-week year basis, this means we will close for 4 weeks a year. Exact dates will be made public on our website at the beginning of each year, though we reserve the right to change such dates as any point. Prime holiday period will be Christmas and Easter. The 4 weeks do not include bank holidays.

Membership terms

To allow everyone to enjoy each class, we recommend you arrive at least 5 minutes before the scheduled class time. If you are late for a session, the session will start without you and the teacher is entitled to not let you in since you may be disrupting the initial relaxation.

Quick overview of membership options
You will get a pre-registered class time each week. This ensures you have not stress trying to find a free class that suits your schedule each week like you do in some gyms.

With the different memberships you get either:

1 home class per week
2 home classes per week
3 home classes per week
4 home classes per week
1 private session per week


If you are not able to make it one week to your pre-registered class, providing there is a space, you can swap into other classes via this booking system. There is a waiting list alert system that gives email notifications. You will have to accept your place when you get notification within 5 hours or the place will be offered to the next person in line. We do not freeze memberships.
You will have your home class/es preferred time slot/s reserved on a permanent basis until you ask to change to another slot or cancel your membership. This helps take the stress out of booking classes each week.

Please give 30 days notice to cancel this membership via email to marie.castlefordyoga@gmail.com Subject “cancel membership”

Your billing date will be the same date each month – the 1st of each month unless you request this to be changed. (Private sessions run on a 4 week billing cycle.)

Further details:

The memberships are based on a 48 week year:

£26/ month = 4 class credits a month to be used once a week.
£52/ month = 8 class credits a month to be used - 2 per week.
£78/ month = 12 class credits a month to be used - 3 per week.
£104/ month = 16 class credits a month to be used - 4 per week.
£180/ every 4 weeks = one private session each week

5 Week month explained
Note that this does not affect you attending every week in a 5 week month.
Your account will reflect the floating credit, please don’t use it to book additional classes outside of your membership allowance as you will be charged (individual class in membership at point of booking is £6.50). The floating credit is solely there to allow us to reserve/ pre-register your class slot in every week of the month.
You will not be charged more than 4 weeks in a 5 week month. Your class credits will be adjusted at the point of you cancelling your membership, see “Cancelling membership section”.

Using class credits/ Refund policy:
Your class credits are registered against your preferred time slot on a long term basis until you request this to be changed or you cancel your membership.
All credits need to be used in each month and cannot be carried over into another month. You cannot share or pass on any class credits to other members. Any unused credits will not be refunded or time extended for any reason.
Your membership can not be used by anyone other than yourself.
Once a membership or service is purchased it cannot be transferred for use on any other Castleford-yoga (Mpower-fitness) product or service.



Cancelling/ changing a weekly class to retain credit to use another time:

To retain your class credit to use at another time in the same month you need to cancel a class 7 days in advance.
You can use that class credit within the same month providing you can find a class that has space (Castleford-yoga does not guarantee free spaces will be available, the swapping relies on all customers cancelling in case of not being able to attend.).

You can go on waiting lists for classes to use spare credits. You will get an email alert prompting you to accept your place when one becomes available. You then get a confirmation for your “out of normal regular reservation” booking.

Please always cancel your class if you cannot make it, even if it is too late to retain your class credit. This allows other participants who have spare credits to take your place for that week. The same would apply if you cancelled your place due to an upcoming holiday and retained your class credit to be used in the same month.

We recommend you make the dates you are not able to attend available to someone else for the duration of your absence. The catch up/ swapping system only works if everyone cancels the class dates they cannot make.
If you know you are going away on holiday, please cancel your classes well ahead to help the swapping system to work smoothly for everyone.
It is your responsibility to manage your email alerts effectively within the TeamUp system.
We allow the flexibility to swap individual pre-registered classes without losing your long term pre-registered time slot but we do not offer any guarantees on spaces being available.


Changing membership level
To change a membership level up or down, please give us 14 days notice to adjust the billing and any reservations.

Swapping up from 1 home class a week:
Please let us know which additional time slot you are after.
We will need to check your additional preferred time slot has space before we can confirm your new membership start date.
We cannot guarantee a start date for any time slot additions or swaps. You will be added to the relevant waiting list where applicable. It is your responsibility to manage your email alerts effectively within the TeamUp system.


Cancelling a membership
To cancel a membership or a place on a course, 30 days notice of cancellation must be given by email to marie.castlefordyoga@gmail.com

In cancelling your membership, you will lose your reserved place. If you decide to re-join us in the future we will look to accommodate you as best as we can, though we cannot guarantee that your preferred time slot will be available.
If you want to keep your time slot, you need to keep your membership and your reservation though we recommend you make the dates you are not able to attend available to someone else for the duration of your absence.
The catch up/ swapping system only works if everyone cancels the class dates they cannot make.
Please give 30 days notice to cancel your membership via email to marie.castlefordyoga@gmail.com Subject “cancel membership”


On receiving your membership cancellation email, we will check your attendance against your available credits and inform you of your finish date. This is based on you having paid one of these memberships:

£26/ month for 4 credits per month
£52/ month for 8 credits per month
£78/ month for 12 credits per month
£104/ month for 16 credits per month
£180/ every 4 weeks = one private session each week

(individual class in group class memberships at point of booking is £6.50)


Castleford-yoga Holidays are not considered as cancellation of classes!

We run our studio on a 48 week year basis, this means we will close for 4 weeks a year. Exact dates will be made public on our website at the beginning of each year, though we reserve the right to change such dates at any point. Prime holiday period will be Christmas and Easter. The 4 weeks do not include bank holidays.


Cancellation of a class by the Teacher
If for any reason your teacher needs to a cancel a session, you will retain your credit.
You will get notification via email through the TeamUp service
We reserve the right to give notice of this at any point. We may use a cover teacher, please see notes under: Class cover policy. We will not give notice of this happening.

Refunds for memberships
Refunds will not be given due to non-participation once the membership has commenced. Class credits and relating memberships are non-transferable.
By buying a membership, you confirm that you understand this commitment.
This does not affect your right to cancel your membership with the relevant notice period. Check full details under: Cancelling a membership
Castleford-yoga (Mpower-fitness) are committed to your success and expects the same of you.
Please be sure of your commitment, as there are no refunds!

Terms for Course bookings

Cancellation of Courses by Castleford-yoga
In the case of a course cancellation initiated by Castleford-yoga, participants will be offered a full refund. Courses are not part of the regular, session-based membership scheme – they are events of a defined period of time. *
*Occasionally circumstances will arise which result in the need to cancel, reschedule or postpone an event, due to an unforeseen occurrence or act of God. When this is the case Castleford-yoga shall assume no liability.

Cancelling your place on a Course
To cancel a place on Castleford-yoga events and courses, notice of cancellation must be given by email to marie.castlefordyoga@gmail.com


• If you cancel at least 30 days prior to the start of the course you will receive a full refund minus a 10% administration fee.
• If you cancel between 30 and 14 days prior to the start of the course you will receive a 50% refund.
• If you cancel less than 14 days before the event/ course start you will not be entitled to a refund.



Contactable hours:
To arrange an appointment, or for any other query, please contact Castleford-yoga directly between the following hours 9.30am to 5pm Monday- Friday and 10am to 1pm on Saturday.
marie.castlefordyoga@gmail.com
Phone: 01977730055




Terms & Conditions
While we will use reasonable endeavours to verify the accuracy of any information we place on the Castleford-Yoga Website, we make no warranties, whether express or implied, in relation to its accuracy.
Castleford-Yoga Website is provided on an “as is” and “as available” basis without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to the Castleford-Yoga Website, or any transaction that may be conducted on or through the Castleford-Yoga Website including but not limited to, implied warranties of non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from the course of dealing or usage or trade.
We make no warranty that the Castleford-Yoga Website will meet your requirements or will be uninterrupted, timely, secure or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the materials. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Castleford-Yoga Website.
You acknowledge that we cannot guarantee and therefore shall not be in any way responsible for the security or privacy of the Castleford-Yoga Website and any information provided to or taken from the Castleford-Yoga Website by you.
We will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with the Conditions for:
any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings); or
any loss of goodwill or reputation; or
any special or indirect or consequential losses;
In any case whether or not such losses were within the contemplation of the parties at the date of the Conditions, suffered or incurred by that party arising out of or in connection with the provisions of any matter under the Conditions. Nothing in the Conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our servants, agents or employees.
By using this website service you agree to these terms and conditions of website use.
Notwithstanding any other provision in the Conditions, nothing herein shall limit your rights as a consumer under English law.


Privacy & Security Policy
Commitment to Data Security
Your personally identifiable information is kept secure. Only authorised employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from our sites allow you to opt out of further mailings.

Castleford-yoga (Mpower-fitness) will never sell trade, rent, exchange or otherwise share your personal information with any other person, company or organisation.



Disclaimer
I (you the customer) understand that exercise (yoga etc.), diet and holistic lifestyle coaching is not intended as diagnosis, prescription, treatment or cure for any disease and is not intended as a substitute for regular medical care. I hereby indemnify Castleford-yoga and Mpower-fitness and its operators, agents, employees, consultants and advisors against any claim, cost, damages in respect of any action brought by me or by my personal representatives in respect of the use of equipment or participation in physical exercise at the studio, or recommendations made by any member of Castleford-yoga or Mpower-fitness.
You confirm that you do not have any health condition that strenuous exercise could make worse.
You understand that our teachers are not medically trained to monitor your health during exercise.
You agree to contact your doctor for any questions about your ability to exercise safely.
Personal programs are for your recreational use only.

If you have read, understood and agree to all the terms and conditions please sign them.

These terms apply to any to anyone taking part in any classes, courses or memberships whether they have been signed or not. By buying a membership or course and completing the PARQ/ Health screen form you agree to the terms in this document.