By purchasing a Personal Training membership or package with Project Ltd, you agree to the following Terms & Conditions.

Membership Payments

* All Personal Training memberships are collected via monthly Direct Debit on the **1st of each calendar month**.
* If your membership begins after the 1st of the month, an initial **pro-rata payment** will be taken via **GoCardless Instant Bank Payment** to cover the period until your first monthly Direct Debit is collected.
* Your **minimum three-month coaching commitment** begins from your **first monthly Direct Debit payment**, not the initial pro-rata payment.
* Payment details will be securely stored for the duration of your membership.
* Memberships are non-transferable and cannot be shared between individuals.
* Memberships include any applicable member benefits or discounts associated with your package.

Minimum Coaching Commitment

* All Personal Training memberships are subject to a **minimum coaching commitment of three (3) months**.
* This minimum commitment allows sufficient time to build habits, progress training appropriately and achieve meaningful, sustainable results.
* Following the initial three-month commitment, memberships will continue on a rolling monthly basis until cancelled in accordance with the cancellation policy below.

Cancellation Policy

* Following the initial three-month commitment, members must provide a minimum of **28 days' written notice** to cancel their membership.
* Cancellation requests made before the completion of the initial three-month commitment will remain payable until the minimum term has been fulfilled.
* If the required notice period is not provided, the next scheduled monthly payment may still be collected.
* Project Ltd reserves the right to suspend or terminate coaching services if payments are missed or if these Terms & Conditions are breached.

Sessions & Block Bookings

* Monthly Personal Training sessions should be used within the relevant billing month unless otherwise agreed by Project Ltd.
* Block bookings (including 4-session and 8-session packages) should be completed within **4 weeks** of purchase unless otherwise agreed in writing.
* Unused sessions cannot be rolled over, transferred or refunded unless agreed at the discretion of Project Ltd.
* Sessions cancelled or missed without sufficient notice may be forfeited.

Promotional Offers

* Personal Training sessions or packages purchased as part of a promotional offer or discounted campaign are non-transferable and non-refundable.

Refund Policy

* Membership payments, Personal Training sessions and block bookings are non-refundable once payment has been processed, except where required by law.
* Refund requests will only be considered where required by law or at the sole discretion of Project Ltd.

Client Responsibilities

* Clients must provide accurate and up-to-date health, medical and lifestyle information during the onboarding process.
* Clients are responsible for informing their coach of any changes to their health, injuries, illnesses, pregnancy or any other circumstances that may affect their ability to train.
* Clients should seek medical advice before commencing any exercise programme where appropriate.
* Clients are expected to attend sessions on time, complete agreed check-ins and maintain regular communication throughout the coaching period.
* Clients are expected to follow their prescribed training programme to the best of their ability and communicate any concerns so that appropriate adjustments can be made.

Liability Waiver

By participating in Personal Training or coaching services provided by Project Ltd, clients acknowledge and agree that:

* Exercise and physical activity carry inherent risks, including but not limited to injury, illness or, in rare circumstances, serious injury or death.
* Clients participate voluntarily and accept full responsibility for their own health and wellbeing throughout the coaching process.
* Clients confirm they are medically fit to participate or have obtained appropriate medical clearance where necessary.
* Project Ltd and its coaches cannot be held liable for any injury, illness, loss or damage sustained during training sessions, independent training, competitions or events, except where caused by negligence.
* Results cannot be guaranteed and are dependent on the client's adherence to their programme, lifestyle, nutrition and other individual factors.