Billing
Memberships bill monthly from your start date.
Ensure sufficient funds—failed payments may suspend access.

Cancellations
All cancellations must be done directly through your GoTeamUp account.
Cancel at least 7 days before your next billing date to avoid further charges.


Sessions & Refunds
24 hours’ notice required to cancel or reschedule sessions.
No refunds for memberships, sessions, or unused time.
Access continues until your paid billing cycle ends.

Waitlists
If you’re on the waitlist and a spot opens, you’ll be automatically added and notified by email.
Can’t make it? Remove yourself at least 24 hours before the session.
Waitlist Cancellations
If you're moved from the waitlist into a class, normal cancellation rules apply.

Cancel 24+ hours in advance to avoid being charged.

Commitment
No long-term contract unless part of a special offer with a minimum term.

Rejoining
You’re welcome to rejoin anytime through GoTeamUp.

Support
Questions? Email liftingladies.islington@gmail.com