CRM for Fitness Businesses

Remember customer details like you've known them forever

How can a fitness CRM make my business stand out?

Keep track of those fine details that make the difference. Focus on the personal side of your business.

Make it easy to sign up to your classes

Newcomers want to try a class, so they go to your website to learn more. Right there, they see how easy it is to sign up.

Make new customers feel welcome

Make it easy for customers to set up payments. Let them get online waivers, health questions, and forms out of the way. You can ask specific questions for certain classes. Once in the studio, you can welcome customers without interruption.

...and in control

Your customers can edit any aspect of their profile, including payments, credits, usage, and more, any time.

Be there for your members

No matter how big your studio gets, you’ll have all the customer information you need. Payment details, health status, pre- and post-natal status, photos, automatic and customisable tags, and more.

So they help you grow too

Healthy businesses grow with customer referrals. Use the automated referral engine to power word-of-mouth growth. Integrate your dashboard with other apps like Mailchimp and InfusionSoft to build your list of members.

With TeamUp, it’s all there. I can see their email address, what membership they’re on, when they registered, and all their notes about injuries and stuff. I didn’t really sign up for that reason, but now I see it's the most helpful thing. It means that every class I go to, I know exactly what's going on. I can contact them easily, I can reach out to them with marketing. I can send emails with MailChimp, automatically. It’s all there.

Zoe Fairlamb

Ankor Pilates

Bring an end to admin headaches with TeamUp.

See your customer trends at a glance

Understand your business more deeply. Gauge which classes need more timeslots. Track attendees to give insight into membership limits. Act on no-shows and customers who are slipping away.

Love the freedom of TeamUp! My customers have instant access and don't need to wait for me to reply if I'm teaching for 5-6 hours! They love the control and bookings are so much easier to manage! The 24 hour cancellation fee basically pays for it so everybody wins! Totally love it - the best tool for managing your business ever!

Joanne Bragg Pole Addictz

Keep finances stress free

Automate payments, reporting and follow-ups. No more class day conversations about money. No more checking bank statements to see if someone made a payment.

Celebrate with your customers

Never forget their birthday. Encourage newcomers. Remind your customers of how far they’ve come.

Manage the customer journey with a seamless profile

Track new, active, and inactive leads. Trigger emails to customers slipping away. Create packages for new customers.

A system that just fits

Inscribirse

Sign up completely on your website with a fully customized experience

Tu Marca

Set up your customer experience to match your brand

No more printing

100% online sign-up for your clients

Facebook

Clients can sign in using their Facebook login. Add a “book now” button to your Facebook page

Cláusulas

Set up safety waivers. Set for whole business or by membership or class

Formularios

Safety questions, signup, marketing - fully custom forms work for your unique business

Medical issues

Track and flag any medical issues on the profile or register

Customer control

Customers can manage their own accounts

Actividad

Clear activity tracking and reporting

Abonos

Full control including cancellations, terms and more

Familias

Create family accounts, allow family management through a single log in and dedicated sign up experience

Recomendaciones

Automated customer referrals engine including rewards for new sign ups

Upgrades and Downgrades

Easy selling, or completely online and automatic

Integrations

Integrate with other tools for fitness businesses

Online store

Customers can purchase your products and services without stepping foot in the studio

Retention

Message your customers when they’ve reached a milestone, or if they haven’t attended in a while.

Estado

Automatically message your customers at different points in their experience with you

Asistencia

Find your most active and inactive customers to encourage attendance

Average attendance

See which classes and instructors your customers prefer

Birthdays

Keep it personal with birthday messages

Mobile App

Your customers can book anytime using beautiful mobile app for Apple or Android

Sign up for a free trial.

Your 30-day free trial only starts once you have real clients booking classes.

Pruébalo Gratis

Frequently Asked Questions

Not sure if TeamUp is right for you? Here are some common questions about customer management.

Is there a limit on the number of customers I can have?

There's no limit to how many customers you can have on TeamUp. We charge pricing based on number of customers. No matter what level of service you pay for, you will get all of TeamUp's features.

Do I get charged for the number of customers I have?

Yes, we charge based on tiers of how many customers you have. Check out our pricing page for details.

How do my customers access TeamUp?

Your customers have a simple login and can access TeamUp via your website with the TeamUp widget installed, via Facebook if you add the widget there, or via their phone with the mobile apps.

Some of my customers don’t use the internet. Can I still manage them through the system?

Yes, you can help your customers book and pay using TeamUp on your computer or phone.

Can you bring customer details I have on a spreadsheet into TeamUp?

Yes. If you need help, TeamUp's support team are always here for you.

You'll love our newsletter.

FREE: templates, strategy frameworks, and best practices for running a fitness business.

Get emails like...

  • What is your customers’ fitness journey? [template inside]
  • Say the right things so customers come back a second time
  • What is the opposite of feeling lonely? Cause your customers want that

Learn how to identify the most important communication points for your customers. Receive a treasure trove of insights and growth practices.

Sign up for our newsletter: